Human Resources Manager - Hoover Met Complex

HUMAN RESOURCES MANAGER - Hoover Met Complex

HOOV SFM, LLC

LOCATION: Hoover, AL

DEPARTMENT: ADMINISTRATION

REPORTS TO: GENERAL MANAGER

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

Hoover Metropolitan Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Hoover, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Hoover Metropolitan Complex is a member of The Sports Facilities Companies and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The HR Manager will be the dedicated HR resource on site at the venue to process full team member employment cycle. This position will coordinate onboarding, execute training, personnel files, certifications, and team member engagement. This position will also assist with facility-wide human resource compliance.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Assists in recruitment and hiring efforts in partnership with venue leadership by posting jobs, creating offer letters, ordering background checks, drug screens, and leading orientations
• Assists with the management and resolution of Team Member relations issues by conducting effective, thorough, and objective investigations
• Provide talent solutions that address the organization's key talent issues including workforce planning, organization design, associate engagement, talent assessment, development, and succession planning
• Support the implementation and adoption of new HR programs by promoting effective change management practices
• Evaluate and maintain ATS system and processes
• Support orientation, onboarding, communication, training, and skill development
• Handle conflict management, identify problem/resolution, encourage, and uphold fairness and positive morale within the organization
• Maintains compliance by preparing, updating, and recommending human resource policies and procedures and other supported materials
• Uses internal and external resources to facilitate trainings and skill development
• Explores opportunities to create new recognition programs, creative benefit or incentive programs, and other areas to add value for staff and encourage a positive workplace aimed at retention
• Analyze data trends and metrics to make informed business decisions
• Maintaining departmental org charts, prepare correspondence, and organize events such as onboarding, social events, etc.
• Develop and implement an internship program for various departments for the complex
• Develop and implement a comprehensive training system for full time and part-time team members, as well as Manager on Duty training
• Act as Manage on Duty for scheduled events as needed
• Support Team Members whenever possible with requests and/or information; attempt to answer questions and/or address concerns in a timely manner
• Support with planning and execution of events and programs at the venue
• Provide support to the managers and the administrative team with phone support, creating correspondences, and providing backup support
• Additional tasks assigned by management

MINIMUM QUALIFICATIONS:

• Bachelor's degree in business or human resources preferred
• 5+ years of Human Resources management experience; or an equivalent combination of education and experience
• SPHR/PHR certification preferred
• Excellent communication skills: ability to speak, write and listen in a manner that clarifies issues, promotes closure, and delivers information in a clear and concise manner and facilitates good decision making
• Ability to prepare and present HR initiatives and programs to Management, Team Members, and external Clients
• Must demonstrate good interpersonal skills to work effectively with all levels within the organization
• Ability to maintain company and Team Member confidentiality and handle sensitive proprietary information in an appropriate manner
• High level of energy needed for a fast-paced environment where multiple initiatives are happening simultaneously
• Experienced in MS Office tools and resources including PowerPoint, Excel, Word, and Outlook
• Ability to coach, teach, motivate, and direct a team of individuals to maintain positive morale and achieve desired business results
• Ability to problem solve and think critically
• With high attention to detail, analyze HR data
• Skilled in training, presentation, and conflict/resolution
• Knowledge of ERISA, HIPAA, FMLA, LOA, ADA, ACA, OSHA, EEOC and COBRA

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 20 pounds' waist high
• Will be required to sit for extended periods of time operating a computer
• Office environment has intermittent noise, normal in nature

TRAVEL REQUIREMENTS:

• Minimal Travel