Human Resources Manager

Position Summary

The Human Resources Manager plays a key role in supporting HM Cragg's continued growth by ensuring effective HR operations, compliance, and a positive employee experience. The ideal candidate is a collaborative and approachable HR professional who balances strong technical knowledge with a people-first mindset. This individual will partner closely with leadership to support payroll and benefits administration, maintain compliance with employment regulations, and provide guidance on employee relations and performance management. The HR Manager will also collaborate with HM Cragg's longstanding outsourced recruiting partner and internal hiring teams to support effective hiring processes, workforce planning, and a strong candidate experience. Success in this role requires strong organizational skills, attention to detail, sound judgment, and the ability to build trusted relationships across the organization while helping foster a culture of accountability, engagement, and continuous improvement. This role has a career path opportunity to a Director role for the right candidate who can deliver proven results.

Reporting Relationship

The HR Manager reports to the CEO

Responsibilities / Accountabilities

Strategy and Program Development

• Support the development of the organization's HR strategy
• Partner with outsourced HR resources and leadership to develop and deliver employee engagement, leadership development, and change management initiatives
• Partner with leadership to support workforce planning, organizational design, and talent planning aligned with business growth objectives
• Continuously evaluate and improve HR processes, systems, and policies to enhance efficiency, scalability, and employee experience
• Leverage HR data and insights to identify trends, inform decision-making, and recommend improvements across talent, engagement, and retention

Payroll / Benefits

• Provide oversight and final review of bi-weekly payroll processing completed by the HR Generalist through Paylocity to ensure accuracy and compliance.
• Ensure proper administration of payroll-related items including PTO tracking, bonuses, commissions, and related reporting handled by the HR Generalist.
• Monitor payroll activity and provide guidance on complex payroll issues such as timecard discrepancies, levies, and mandated deductions or garnishments as needed.
• Review monthly benefit statement reconciliations prepared by the HR Generalist and coordinate with vendors to resolve escalated discrepancies.
• Oversee administration of employee benefit programs including health plans, dental, life insurance, and 401(k)
• Manage employee benefit transitions during separations including COBRA and offboarding coordination
• Build and maintain strong working relationships with health, retirement, and benefit plan providers
• Maintain Paylocity system administration including ad hoc reporting, employee record setup, updates, and archiving
• Lead and coordinate the annual open enrollment process

Compliance

• Perform annual Non-Discrimination reporting for all company benefit programs
• Manage Affirmative Action reporting
• Manage vendor relationships for Work Comp, Drug/Alcohol testing, and Background checks
• Partner with the EHS Manager regarding workers compensation including incident reporting, compliance, and investigations
• Manage state reporting including Unemployment Insurance and State Tax Systems
• Oversee drug and alcohol program processes including policy adherence, incident management, and documentation
• Conduct employment verifications and background checks
• Administer proper FMLA and Paid Leave compliance and other compliance adherence for organizations over 100 FTEs
• Maintain compliance with federal, state, and local employment laws and regulations, including policy reviews and annual EEO reporting
• Participate in annual benefit plan audits and prepare documents requested by auditors

Employee Relations

• Serve as a point of contact for employee relations questions, concerns, and guidance
• Manages the content and distribution of the Employee Handbook and related policies
• Partner with outsourced recruiters to further AAP and EEO initiatives
• Partner with outsourced recruiters for recruiting activities for new employees including offer letters, non-solicitation agreements, and job descriptions
• Manages the process of recruiting partnerships with military, trade schools and higher education
• Coordinate onboarding logistics including scheduling and required documentation
• Conduct investigations and partner with managers on disciplinary actions and terminations
• Manage employee off-boarding processes
• Provide performance management guidance and coaching to managers
• Prepare and facilitate manager training sessions across the organization
• Provide supervision of the Office Manager and HR Generalist
• Partner directly with hiring managers on HR-related initiatives and support needs
• Lead and support the employee engagement and ESOP teams

Requirements

Skills / Knowledge

• Experience supporting payroll processes, preferably with a third-party software system (Paylocity preferred, or ADP, etc.)
• Ability to proactively identify issues and apply solutions
• Strong attention to detail, accuracy, and exceptional organizational skills
• Exceptional listener and communicator who conveys information clearly both verbally and in writing
• Ability to communicate to all levels of the organization including Executives and Leadership Team
• Ability to effectively prioritize and manage multiple tasks in a fast-paced environment
• Strong relationship-building skills with both internal and external partners
• Personable professional with cultural sensitivity and the ability to build rapport with diverse groups
• Innovative problem solver who can develop practical solutions and resolve employee concerns
• Collaborative team player who builds trust and credibility with colleagues across the organization

Personal Attributes

• Demonstrates honesty, confidentiality, and integrity in work and relationships
• Demonstrates servant-based principles with internal and external customers
• Shows innovation and creativity in approach to work
• Possesses a strong work ethic and takes ownership of company and employee goals
• Values collaboration and teamwork for the mutual success of the company and its employees

Posting Qualifications

• Bachelor's degree with HR focus preferred
• 3+ years of HR and payroll experience
• Proficiency in Microsoft Office Suite including Excel, Word, and PowerPoint
• Experience with Paylocity is a plus but not required