Human Resources Information Systems Specialist (HRIS)

FYI - For Your Information

Silver Spring, MD

JOB DETAILS
SKILLS
Access Control, Auditing, Business Case, Cartography, Change Management, Change Requests/Orders, Computer Programming, Customer Support/Service, Customer/Client Research, Data Migration, Documentation, Federal Compliance Regulations, Federal Laws and Regulations, Forecasting, Frequently Asked Questions (FAQ), HRIS/HRMS, Help Desk, Human Capital, Identify Issues, Information Technology & Information Systems, Just in Time (JIT), Knowledge Transfer, Loading/Unloading, Maintain Compliance, Operational Support, Privacy Controls, Problem Solving Skills, Process Development, Process Improvement, Project Planning, Reconciliation, Records Management, Regulatory Compliance, Regulatory Requirements, Release Management/Engineering, Release Notes, Small Business, Standard Operating Procedures (SOP), System Migration, Systems Administration/Management, Systems Maintenance, Testing, Training/Teaching, Usability Engineering, Use Cases, User Documentation
LOCATION
Silver Spring, MD
POSTED
2 days ago

FYI - For Your Information, Inc. is an SBA certified, Woman-Owned Small Business and GSA schedule holder that is a premier provider of Human Capital, Training, and Information Technology services. We have won awards for being a Great Place to Work and continue to make ground-breaking advancements. For four years in a row, we have been on Inc. Magazine's 5000 list and were recently named one of Inc.'s 2024 Mid-Atlantic Fastest Growing companies.

Position is contingent upon contract award.

Summary:

We are looking for an HRIS Specialist to administer and configure federal HR systems (HRIS, talent acquisition, performance, learning, benefits, time/attendance), manage user access and system support, and ensure compliance with federal regulatory requirements. This role also leads system enhancements, new implementations, and staff training to support HR operations.

Duties & Responsibilities:

System Administration & Configuration

  • Administer HR systems (e.g., HRIS, talent acquisition, performance, learning, benefits, time/attendance) including configuration, table maintenance, and workflow/business rule setup.
  • Maintain system templates, permissions, etc., and ensure alignment with federal HR policies.
  • Perform HRIS system builds for reorganizations and new client migrations.
  • Administer user access, role-based access controls (RBAC), and segregation of duties
  • Conduct periodic access reviews/audits; remediate exceptions and ensure audit readiness.
  • Maintain system licenses and forecast needs based on workforce changes and program expansion.

End User Support, Troubleshooting & Customer Service

  • Provide end user support to HR specialists, supervisors, and employees.
  • Troubleshoot access issues, workflow stoppages, and data issues or fatal errors. Elevate unresolvable issues to programmers or IT staff, as appropriate.
  • Manage support requests and track resolution; identify patterns to inform root cause fixes and training needs.
  • Develop and maintain user guides, FAQs, and job aids; deliver just-in-time training and office hours for new releases and process changes.
  • Enhancements and Change Management & Release Readiness
  • Evaluate and recommend system enhancements based on user feedback, policy changes, and process improvements.
  • Prepare and/or assist with building business cases and system change requests.
  • Release management: review release notes, plan and deliver release communication information to
  • HR Staff, identify change impacts to end users.

Requirements Management

  • Elicit and document system requirements, as necessary; translate policy into configuration and workflow design.
  • Create process maps, use cases, and acceptance criteria; validate solutions with HR SMEs.

Implementation of New Functionality & Projects

  • Lead/participate in implementations or feature rollouts: project planning, configuration, data conversion, testing, training, and go-live support.
  • Build and execute data migration plans (mapping, cleansing, validation) with reconciliation to source systems.
  • Establish post-implementation monitoring.

Compliance, Audit & Records Management

  • Ensure HR systems and configurations align with federal regulatory requirements (OPM, OMB, records, security/privacy).
  • Prepare audit evidence (access reviews, change logs, configuration baselines, test results); respond to audit inquiries.
  • Maintain SOPs, configuration inventories, and system documentation for continuity and knowledge transfer.

Training

  • Conduct targeted systems training for HR staff (staffing, benefits, ER/LR, etc.) on system use and new features.
  • Gather user feedback and measure adoption; iterate materials and configuration to improve usability.

Required:

  • Three to five years of experience delivering federal staffing, recruitment, and classification services
  • across an organization, including in-depth use of automated personnel/payroll and staffing or
  • classification systems, as well as troubleshooting system or processing issues, resolving problems, and
  • recommending system enhancements.

FYI's Benefits/Incentives: What is in it for you?

  • Opportunity to work a hybrid work schedule
  • A knowledgeable, high-achieving, diverse, experienced, and fun team.
  • The chance to be part of a rapidly growing company and the next success story.
  • A competitive base salary with a loaded benefits package plus 401K.
  • Tuition/education assistance, personal computer allowance, pet insurance.

About the Company

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FYI - For Your Information