IMPORTANT APPLICATION INSTRUCTIONS:
Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.
Job Description
SUMMARY
Reporting to the Director of HR Operations and HCM, the Human Resources HCM Coordinator is responsible for providing ongoing support with existing Workday processes and assists in solving technical problems, as well as work on continual process improvements.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Review and approve required HCM transactions, including but not limited to onboarding, terminations, job changes, corrections, visa/work authorizations and personal information changes.
Ensure data is accurately processed and maintained in accordance with established policies, procedures, and applicable contractual provisions.
Partner with HCM analyst to streamline Workday approvals.
Develop Workday job aides, workflows, and provide training to end users.
Perform weekly audits to ensure data integrity.
Serve as a liaison between IT's first-level Workday Customer Care Group, Human Resources, University-wide units, and end-users to provide troubleshooting and solutions to address their business needs.
Manage ServiceNow ("SNOW") tickets, emails and phone calls related to Workday HCM as a Tier-2 Customer Care liaison.
Prepare clear, accurate and informative reports containing findings, conclusions and recommendations.
Attend and participate in meetings and events.
Performs other duties as assigned.
Management retains the right to add or change job duties at any time.
QUALIFICATIONS
REQUIRED:
Bachelor's degree from an accredited university or college.
A minimum of 2 years of experience with HRIS systems, such as Workday.
Superior organizational, problem-solving, and analytical skills; able to manage shifting priorities and workflow.
Excellent Microsoft Office experience, particularly with Excel (Pivot Tables, VLOOKUP's) and PowerPoint.
PREFERRED:
Higher education experience, specifically in Human Resources
Experience with Workday HCM.
Data management and analysis experience.
Excellent customer service, communication, and presentation skills.
PROCEDURE FOR CANDIDACY
Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions.
Salary Range
$63,833.23-$79,804.49 Annually
The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. For further details, please visit: https://www.montclair.edu/human-resources/benefits/
Montclair State University considers factors such as, but not limited to, scope and responsibilities of the position, candidate's relevant work experience, education, skills, and internal equity, when extending an offer.
Salary offers for internal employees who are part of a collective bargaining unit (CBU) and are applying to a position that is within a CBU will be determined in accordance with contractual provisions.
Department
HCM Operations
Position Type
Professional - Non-Faculty
Contact Information:
For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu.
Inclusion Statement
Montclair State University values access and educational excellence. We are committed to an environment of diverse perspectives which ensures that graduates will be civically engaged, committed to democracy, and prepared to thrive as global citizens. We foster a community that promotes varied experiences and voices. We seek applicants who will contribute diverse ideas and perspectives and who value an environment that promotes educational growth and advancement for all.
EEO/AA Statement
Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.
Additional information can be found on the website at
www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/
Title IX and 34 C.F.R. 106 Policy
Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/