Human Resources Client Services Administrator

Position Details

Position Information

About Hofstra

Hofstra University is nationally ranked and recognized as Long Island's largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it's a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We welcome applications from individuals of all backgrounds and experiences and are committed to building a diverse and inclusive community.

Position Title Human Resources Client Services Administrator Position Number 897207 Position Category Administration School/Division Human Resources (division) Department Full-Time or Part-Time Full-Time Description

Reporting to the Associate Director of Human Resources Operations and working closely with the Lead HR Client Services Administrator, the HR Client Services Administrator provides tier-one support for all HR related transactions and inquiries for designated client groups. Responsibilities include entering personnel transactions into the University Human Resources Information System (HRIS), generating appointment letters, responding to employee inquiries, assisting with employee related events and various HR initiatives.

We are seeking a candidate who is passionate about higher education, enjoys building positive relationships, and is motivated by the opportunity to make a meaningful impact on the employee experience. In addition to a collaborative and supportive work environment, Hofstra offers a comprehensive benefits package, including tuition remission benefits for employees and their eligible dependents.

• Partners with the Lead HR Client Service Administrator to drive departmental efficiency through the effective delivery of day-to-day HR services.
• Processes personnel transactions for designated client groups, including new appointments, promotions, reappointments, salary and title changes, and terminations in the HRIS system.
• Prepare, generate, and distribute appointment and employment-related letters and documentation.
• Initiates and manages the new hire onboarding process, including preparing personnel files, monitoring all stages of onboarding, and ensuring completion of required employment documents
• Conduct new hire orientation sessions and assist employees with onboarding-related questions and processes. Support HR operational projects and initiatives through effective coordination, follow-up, and execution of assigned tasks and timelines.
• Provides the highest quality of service to their designated client groups by ensuring timely resolution of all HR related issues and requests.
• Assist with student employment data entry, including payroll transactions
• Provides backup for pre-employment background checks to include ensuring timely submission into the ADP system, actively reviewing background checks in progress, sending clearances, and following up with candidates and hiring managers on status as necessary
• Maintain strict confidentiality and ensure compliance with University policies and HR procedures.
• Provides back up reception/front desk coverage as needed.
• Performs related duties, as assigned.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum 1-2 years related administrative, HR, operations, or customer service experience required
• Ability to always maintain the highest degree of confidentiality and diplomacy, possess a high level of professionalism and be customer service driven and flexible in attitude.
• Ability to present information in a clear and concise manner.
• Exceptional attention to detail required. Must be able to use meticulous approach to ensure accuracy and precision in every task.
• Capable of working independently with little supervision as well as serve as productive team member.
• Strong interpersonal, diplomacy, communication and listening skills.
• Must have demonstrated ability to multi-task and manage competing priorities.
• Ability to work in a fast paced and deadline driven environment.
• Proficiency with Microsoft Office products; specifically, Word, Excel, Visio, and PowerPoint.
• Must be passionate about delivering outstanding customer service and dedicated to maintaining exceptional quality.

Preferred Qualifications

• Experience working with HRIS systems and onboarding processes preferred.
• Experience supporting high-volume administrative or operational workflows preferred..

Special Instructions Deadline Open Until Filled Date Posted 06/05/2026 EEO Statement

Hofstra University is an equal opportunity employer and is committed to extending equal opportunity in employment to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, physical or mental disability, marital or veteran status or any other characteristic protected by law.

Salary/Salary Range $58,500-$60,000

Additional Information

Hofstra University provides the above salary* as a good faith estimate of the starting pay range which considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and education. In addition to the salary offered, we offer a collegial and inclusive culture, and a benefits program which includes generous paid time off, paid holidays, tuition remission for employees and eligible dependents, and a retirement plan with University contributions.

• Salary ranges indicated for positions covered under a Collective Bargaining Agreement are in accordance with the CBA.

Documents needed to apply

Required Documents

• Resume
• Cover Letter (Including Salary Requirement)

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).