Human Resources Business Partner

Job Title: Human Resources Business Partner Department: Human Resources

Reports to: Director of Employee Experience Revision Date: 4/30/2026

Job Summary:

This position is responsible for providing HR support to assigned Business Units as well as coordinating and supporting Employee Relations and Employee Engagement programs and policies. This highly engaged position supports assigned HR initiatives and serves as HR contact point for employee relations and employee experience to assigned units.

Duties/Responsibilities:

• Provide direct support to assigned Business Units leaders and employees in various HR-related topics such as employee relations, employee engagement, progressive performance improvement, team development, and on boarding and off boarding supports.
• Supports HR Investigations and at the direction of Director of Employee Experience conducts investigations into employee complaints and allegations. HRBP will execute the investigation process on employee related issues including conducting investigative interviews, reviewing findings, and making recommendations for resolution as well as elevating concerns to the appropriate level.
• Serves as point of contact and HR liaison for assigned Business Units.
• Promote HR Programs and resources to help facilitate an efficient, highly engaged, and conflict-free workplace.
• Supports the leave process by referring employees to appropriate leave resources and provides access to information regarding leave status to Managers and Directors on case status related to employee relations and employee leaves.
• Responsible for assisting the Director of Employee Experience in the execution of employee development programs, including performance reviews as well as the ongoing management of related files and documentation.
• Serves as a resource to Directors in managing and addressing employee performance and represents HR in off boarding of employees.
• Supports the Director of Employee Experience in coordinating and implementing Human Resources related training programs including leadership development training, harassment training, and new employee onboarding.
• Facilitates On Boarding initiatives for new hires to include Day 1 Orientation and 90 Day follow up.
• Participates in committees as assigned
• Implements and coordinates new and ongoing employee engagement activities including ongoing review and recommendations for improvement.
• Proactively makes recommendations and suggestions for positive procedure changes, understands and supports the review and updating of policies and procedures to support consistency and clarity.
• Provides guidance on career development and internal training opportunities.
• Other duties and projects as assigned.

Required Skills/Abilities (Unit Specific):

• Professionalism and strong focus on Customer Service
• General knowledge of Human Resources related functions
• Strong problem solving skills. Proven ability to handle employee related concerns.
• Knowledge of laws and regulations impacting Human Resources and Employment.
• Ability to build relationships at all levels of the organization.
• Strong verbal and written communication skills.
• Ability to show empathy, provide coaching, and deliver challenging messages when necessary.
• Ability to present to small and large groups
• Ability to identify risks and escalate to leadership when appropriate.

Education and Experience:

• Bachelor’s Degree in Human Resources or related field 2-5 years of experience in Human Resources HR Professional certification preferred (e.g. SHRM-CP, SHRM-SCP, PHR, SPHR)

Working Conditions:

• Position may require some travel.
• May require frequent walking, standing, bending, and lifting using proper body mechanics.
• Position requires attendance, as scheduled, to ensure requirements are met.
• Requires attending meetings as well as participation on committees as required.
• May require participation in in-service programs, cross-training, and mandatory classes.
• Maintain confidentiality in all patient, hospital, and physician-related information; demonstrate complete discretion when discussing confidential information.

Pay Range:$68,000 - $85,000 annually

Employee salary is based on commensurate experience and other qualifications.

About Oswego Health:
The mission of Oswego Health is to provide accessible, quality care and improve the health of residents throughout Oswego County. As a nonprofit healthcare system established in 1881, Oswego Health is proud to be Oswego County’s largest private employer. More than 1,300 employees spread throughout its 18 locations, work for the Oswego Health system, which includes the 132-bed community Oswego Hospital, a 32-bed psychiatric acute-care facility with multiple outpatient behavioral health service locations, The Manor at Seneca Hill, a 120-bed skilled nursing facility, and Springside at Seneca Hill, an independent retirement community. The health system also operates Oswego Health Home Care, the only hospital-based certified home healthcare agency in the County, as well as two outpatient centers, including the Fulton Medical Center, offering urgent care, lab, medical imaging, physical therapy, and occupational health services, and the Central Square Medical Center, offering urgent care, lab, medical imaging, and physical therapy services. In addition, the healthcare system includes Oswego Health Medical Practice, a multi-specialty medical group offering the community accessible, high-quality healthcare. 100+ physicians and advanced practice providers offer an extensive array of services across CNY, including primary care and specialty care in the areas of orthopedics, cardiology, ENT, gastroenterology, breast care, general surgery, urology, and bariatrics.

EQUAL EMPLOYMENT OPPORTUNITY

Oswego Health is committed to providing equal opportunity in all employment-related matters, without regard to race (including traits historically associated with race), creed, color, religion, sex/gender, national origin, age, marital or familial status, disability, pregnancy-related condition, sexual orientation, gender identity, gender expression, transgender status, citizenship status, ancestry, arrest/conviction record, military or veteran status, domestic violence victim status, genetic predisposition or carrier status, reproductive health decision making, relationship or association with a member of a protected category, or any other legally protected characteristic. Decisions affecting your position including, but not limited to, recruitment, hiring, placement, promotion, transfer, compensation, benefits, training, tuition assistance, leaves of absence, disciplinary action, layoff/recall, and terminations will be made in accordance with this policy.