Administrative Skills, Americans with Disabilities Act (ADA), Business Administration, Collective Bargaining, Communication Skills, Compensation and Benefits, Customer Support/Service, Detail Oriented, Documentation, Employee Orientation, Employee Relations, Human Resources, Human Resources Processes, Interpersonal Skills, Leadership, Maintain Compliance, Multitasking, Onboarding, Operations Management, Organizational Skills, Payroll Administration, People Management, Performance Management, Problem Solving Skills, Process Improvement, Process Management, Records Management, Regulatory Compliance, Team Player, Time Management, Worker's Compensation
LOCATION
Chicago, IL
POSTED
30+ days ago
Position Summary
The Human Resources Business Administrator plays a key role in supporting the day-to-day HR and administrative operations of a dynamic business unit. This position partners closely with leadership to coordinate HR processes, ensure compliance, and maintain efficient operations in a fast-paced environment that includes both union and non-union employees.
This role serves as a trusted liaison between employees, leadership, and corporate teams, providing hands-on HR administration, operational coordination, and guidance on employee matters. While not a formal management role, this position operates at a "manager-lite" level, offering direction, oversight of key processes, and support to leadership and staff.
Key Responsibilities
Maintain accurate, compliant employee records and personnel files, including union-related documentation where applicable
Administer core HR processes including onboarding, orientation, offboarding, and processing personnel changes
Liaison with ADA manager to support with employee accommodation requests
Support shared services with benefits, leave administration and employee verifications.
Support payroll processes and partner closely with payroll to ensure accurate and timely processing, including union-related pay considerations
Assist with administration of collective bargaining agreement (CBA) provisions, including tracking requirements and supporting compliance
Manage workers' compensation and auto claims, including coordination with internal and external partners
Coordinate administrative operations such as reporting, records management, and general office functions
Prepare and distribute operational and compliance reports as needed
Manage employee and service-related (contractor/contributor) contracts and documentation
Serve as a liaison between employees, leadership, union representatives (as applicable), and corporate teams
Support performance management processes by providing guidance, tracking timelines, and assisting leaders with consistent documentation
Provide administrative and coordination support on employee relations matters, escalating complex issues as appropriate
Plan and execute employee engagement initiatives and events
Participate in leadership and departmental meetings to support alignment and execution of business priorities
Lead or support special projects and process improvements
Requirements & Skills
Bachelor's degree preferred, or equivalent combination of education and relevant work experience
1-3 years of experience in Human Resources, Business Administration, or an administrative support role
Experience supporting both union and non-union employee populations strongly preferred
Working knowledge of collective bargaining agreements and labor-related practices is a plus
Exposure to HR processes (e.g., onboarding, benefits, payroll support, or employee records) is helpful but not required
Strong interpersonal and communication skills, with the ability to work effectively with employees at all levels
Ability to handle sensitive and confidential information with professionalism and sound judgment
Highly organized with strong attention to detail and the ability to manage multiple tasks and deadlines
Basic problem-solving skills with a willingness to learn and seek guidance when needed
Proactive, dependable, and eager to develop in an HR and operations-focused role
Professional, approachable demeanor with a customer-service mindset
Comfortable providing administrative support and guidance to managers and employees in a collaborative team environment
Compensation, Benefits and Work Environment
Salary Range: $55,000 - $70,000 annually
Our comprehensive benefits package includes medical (multiple plan options), dental, vision, 401(k) with company match, paid time off, paid parental leave, life insurance, and more.