Human Resources Analyst III - Return to Work

County of San Bernardino

San Bernardino, CA

JOB DETAILS
SALARY
$109,428.80–$156,312 Per Year
SKILLS
Administrative Management, Americans with Disabilities Act (ADA), Analysis Skills, Auto Insurance, Best Practices, Business Administration, Case Management, Class C License, Communication Skills, Compensation and Benefits, Conservation, Customer Support/Service, Decision Support, Disability Accommodations, Document Management, Documentation, Driver's License, Employee Benefits, Employee Relations, Establish Priorities, File Maintenance, Firewalls, Follow Through, Government, Healthcare Providers, Human Resources, Human Resources Management, Industry Standards, Leadership, Legal, Liability Insurance, Life Insurance, Maintain Compliance, Medical Records, Medical Treatment, Metrics, Operations Management, Operations Processes, Organizational Psychology, Organizational Skills, People Management, Policy Evaluation, Privacy Regulations, Process Improvement, Program Evaluation, Project/Program Management, Public Administration, Regulations, Risk Management, Secondary School, Service Delivery, Time Management, Vision Plan, Worker's Compensation, Workforce Management
LOCATION
San Bernardino, CA
POSTED
8 days ago

Human Resources Analyst III - Return to Work

Salary

$109,428.80 - $156,312.00 Annually

Location

San Bernardino, CA

Job Type

Full-time

Job Number

26-16100-04

Department

Human Resources

Division

72400-HR Employee Relations

Opening Date

06/06/2026

Closing Date

6/22/2026 5:00 PM Pacific

  • Description
  • Benefits
  • Questions

The Job

Excellent Benefits

To review job-specific benefits, refer to:

Summary of Benefits for Exempt Group

Compensation Plan for Exempt Group

The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.

The Human Resources Department, Employee Relations Division, is recruiting for a Human Resources Analyst III (HRA III) in our newly centralized Return-to-Work (RTW) and Disability Management unit. This is a leadership-level analytical role responsible for the development, implementation, and ongoing administration of a comprehensive, centralized program encompassing workers compensation, disability accommodations, medical leave management, and transitional duty assignments. The incumbent serves as the subject matter expert and primary program manager, providing direction, guidance, and oversight across departments to support employee recovery and workforce continuity while ensuring legal compliance and operational effectiveness. This position plays a critical role in standardizing processes, driving program improvements, and serving as a key liaison between employees, departments, medical providers, Risk Management, and other stakeholders.

Duties include but are not limited to:

  • Program Oversight & Leadership

  • Lead and manage the centralized RTW and Disability Management Program, ensuring consistent, compliant, and efficient delivery of services countywide.

  • Develop, implement, and continuously evaluate program policies, procedures, and operational workflows to drive process improvements and best practices.

  • Serve as the primary point of contact and subject matter expert for RTW, disability accommodation, and leave management matters across departments.

  • Prepare and present program reports, metrics, and recommendations to division leadership to support informed decision-making.

  • Case Management & Coordination

  • Oversee and coordinate return-to-work cases for employees recovering from industrial and non-industrial injuries or illnesses.

  • Review medical documentation and evaluate work restrictions to determine appropriate transitional or modified duty assignments.

  • Manage and document the interactive process for employees requesting reasonable accommodations, ensuring timely and thorough follow-through.

  • Monitor leave timelines and proactively communicate with all stakeholders regarding employee status, restrictions, and program requirements.

  • Analyze complex case information and recommend appropriate courses of action to support employee reintegration into the workplace.

  • Maintain case files, records, and confidential medical information in accordance with applicable privacy laws and County procedures.

  • Collaboration & Stakeholder Engagement

  • Collaborate with departments, supervisors, Risk Management, medical providers, and third-party administrators on employee leave and return-to-work matters.

  • Partner with the Employee Relations Division, legal counsel, and other HR units to ensure alignment on compliance and program objectives.

  • Participate in meetings related to employee accommodations, workers compensation, and workforce management.

  • Compliance & Training

  • Interpret and apply federal and state laws and regulations, including the Americans with Disabilities Act (ADA), California Fair Employment and Housing Act (FEHA), Family and Medical Leave Act (FMLA), California Family Rights Act (CFRA), and workers compensation laws.

  • Provide guidance and training to departments, supervisors, and employees regarding leave management, disability accommodation, and return-to-work procedures.

  • Ensure program operations remain current with evolving legislation, regulations, and industry standards.

For more detailed information, refer to the Human Resources Analyst III job description.

CONDITIONS OF EMPLOYMENT

Travel/Drivers License: Travel throughout the county may be required. Employees may be required to make provision for transportation. A valid California Class C driver license and proof of automobile liability insurance must be maintained for the individual providing the transportation.

Background: Candidates selected for this position must pass a background investigation and medical examination including drug screening.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Experience: Two (2) years of professional-level experience, equivalent to a Human Resources Analyst I or higher, in human resources, disability management, workers' compensation, leave administration, risk management, employee relations, or a related field.

-AND-

Education: A Bachelors degree in Business or Public Administration, Behavioral Science, Human Resources Management, Organizational Psychology, or a closely related field.

Desired Qualifications

The ideal candidate will have substantial professional level human resources experience in administering public sector leave and return-to-work programs, knowledge of ADA/FEHA interactive process requirements, experience working with workers' compensation claims and modified duty programs, and Human Resources or disability management certifications being desirable.

Selection Process

There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire. It is to your advantage to be explicit in your responses on the Application and Supplemental Questionnaire.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.

Additional Information and Resources: If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans Preference points. For details and instructions on how to request these points, please refer to the Veterans Preference Policy.

For more important details, review the Applicant Information and County Employment Process

Exempt Unit-Group C

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits* for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

  • Retirement benefits subject to change.

01

Competitive Evaluation: The supplemental information requested below, in conjunction with your application, will be used to evaluate your relevant experience in a competitive evaluation of qualifications. It is to your advantage to provide complete, organized, and detailed responses to each question. (Do not refer to a resume or other documentation.) Each response must include the name(s) of your employer(s) and dates of employment where you performed the duty, and the percentage of time performing the function. Employers listed on this questionnaire must also be listed in the work experience section of your application. Indicate N/A if you do not possess the experience requested.

  • I have read and understand the instructions above.

02

Education: Indicate your highest level of education.

  • A Bachelors Degree in Business or Public Administration, Behavioral Science, Human Resources Management, Organizational Psychology, or a closely related field..
  • Bachelors degree or higher in another field not included above
  • Associates degree.
  • Some college
  • Technical or Certificate Program
  • High school or GED
  • None of the above

03

Return-to-Work and Disability Management Experience: Describe your experience coordinating return-to-work programs for employees recovering from industrial and/or non-industrial injuries or illnesses. Include the types of cases you managed and your role in facilitating employees return to work.(Be sure to clearly reference jobs listed in your work experience section of the application where experience was obtained.) Indicate N/A if you do not possess the experience requested.

04

Interactive Process and Reasonable Accommodations: Describe your experience conducting or participating in the interactive process under the Americans with Disabilities Act (ADA) and California Fair Employment and Housing Act (FEHA). What steps do you take to ensure compliance while meeting operational needs? (Be sure to clearly reference jobs listed in your work experience section of the application where experience was obtained.) Indicate N/A if you do not possess the experience requested.

05

Case Management and Organization: Return-to-work programs often require managing multiple cases simultaneously with competing deadlines. Describe your approach to organizing and prioritizing your workload to ensure compliance and timely follow-up. (Be sure to clearly reference jobs listed in your work experience section of the application where experience was obtained.) Indicate N/A if you do not possess the experience requested.

06

Customer Service and Difficult Conversations: Describe a time when you had to explain a complex leave, accommodation, or return-to-work issue to an employee or supervisor who disagreed with the outcome. How did you handle the situation? (Be sure to clearly reference jobs listed in your work experience section of the application where experience was obtained.) Indicate N/A if you do not possess the experience requested.

07

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

  • I acknowledge that I have read, understood, and agree to the above.

08

ATTENTION GMAIL USERS

We have become aware of an increase in Gmails spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. To access the guide, download the Gmail Filter Setup Instructions (PDF). Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your www.governmentjobs.com (Neogov) account inbox. All notifications will appear there.

  • I understand

09

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.

Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

  • I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question

Employer San Bernardino County

Address 175 West Fifth Street, 1st Floor

San Bernardino, California, 92415-0440

Phone (909) 387-8304

TTY Users: 711

Website http://www.sbcounty.gov/jobs

About the Company

C

County of San Bernardino