Hub Supervisor

O'Reilly Automotive Inc

Palm Desert, CA

JOB DETAILS
SALARY
$16.90–$24.90 Per Hour
SKILLS
Asset Management, Budgeting, Communication Skills, Corporate Policies, Customer Support/Service, Delivery Management, Expense Management, Fast Food, Interpersonal Skills, Interviewing Skills, Inventory Cycle Counts, Inventory Management, Multilingual, Operations, Organizational Skills, Parts Sales, Performance Analysis, Performance Reviews, Problem Solving Skills, Profit & Loss, Retail Management, Risk Management, Shipping/Receiving, Spanish Language, Time Management, Transportation Routing
LOCATION
Palm Desert, CA
POSTED
30+ days ago

Compensation Pay Range:$16.90 - $24.90

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

To manage and oversee all aspects of daily hub operations, including supervising city delivery dispatcher(s), hub delivery specialists and any other team members assigned to hub.

Bilingual candidates encouraged to apply.

ESSENTIAL JOB FUNCTIONS

Serve as supervisor responsible for managing and maintaining a high level of accuracy and customer service for all city delivery service functions. Work with city delivery dispatcher(s) to ensure that all product is properly invoiced to spoke stores. Investigate all shipping and inventory discrepancies related to hub - make sure they are corrected in a timely manner. Assist with monthly cycle counts and other inventory control duties as assigned.

  1. Make sure all hub stockers and related personnel are checking in and putting up stock orders in an accurate and timely manner. Ensure proper shrinkage focus and tools are in place to minimize the store's exposure to theft and paperwork shortages. Responsible for oversight of all hub delivery routes under his or her responsibility. Make sure all routes are followed and efficiency is maximized, while costs are minimized. Ensure safe driving practices are followed as well as all policies related to delivery service. Manage all expenses related to hub side of business to maximize profitability for hub and spoke stores. Maintain an organized, clean city delivery area divided into areas/bins for each spoke store. Schedule hub employees to ensure adequate coverage while meeting payroll budget. Maintain monthly work schedule for all team members under his/her supervision, including but not limited to city delivery dispatcher and hub delivery specialists. Ensure all team members are clocking in and out according to company policy. Ensure city delivery dispatcher is monitoring delivery specialist's route schedule, while communicating any delays to stores remaining on the route. Work with store manager to ensure route is covered in absence of regular city delivery supervisor and/or city delivery specialists. Work with store manager and hub delivery specialists to ensure vehicles are well maintained and quarterly inspections are completed thoroughly and accurately. Ensure mileage is being entered into the asset management system daily. Provide input to store manager with regard to city delivery dispatcher and delivery specialists' performance in preparation for performance evaluations. Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members. Make sure that all new driver training occurs timely, and that ongoing training is completed as required. Make sure that all drivers have "passed" their pre-employment drug test and that their MVR is approved through Risk Management prior to employment. Ensure all employees regularly scheduled to drive have an approved MVR on file with Risk Management.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

  • Ability to operate effectively in a fast-paced environment
  • Good organizational and planning skills
  • Ability to analyze and solve problems
  • Excellent interpersonal skills
  • Must be an effective communicator
  • Ability to quickly match alphanumeric sequences

Desired:

  • Familiar with automotive parts
  • Supervisor and/or manager experience
  • Fluency in multiple languages (Spanish is highly desired)

Total Compensation Package:

Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.

About the Company

O

O'Reilly Automotive Inc

It started with a father and son - Charles Francis "C.F." and Charles H. "Chub" O’Reilly. Together they had the courage and confidence to venture out on their own. Along with 11 others who shared the same desire to offer great customer service and auto parts availability, the doors of O’Reilly Automotive, Inc. opened on December 2, 1957.

Now, more than 61 years later, the 77,000-plus team members at O’Reilly Auto Parts are proud of the company’s achievements over the years.

During our early years, we focused on sales and slow and steady growth. At the end of our first year, sales totaled $700,000, and by 1961 volume reached $1.3 million. For the first seven years of operation, there was one store in Springfield, MO, until the second opened in July 1964. In March 1975, annual sales volume rose to $7 million and a 52,000 square-foot facility was built in Springfield for the O’Reilly/Ozark warehouse operation. By that time, the company had nine stores, all located in southwest Missouri.

The long range plans and stability of the company were solidified by a public offering of company stock in April 1993. Since that time, the Company has grown through new store and distribution center openings, as well as numerous mergers and acquisitions. O’Reilly currently operates stores in 47 states, including Alaska and Hawaii, and distribution centers in 27 locations.

Dramatic changes in technology, inventory control, facilities, and sheer size mark the O’Reilly growth and success story. But, it is our spirit of teamwork - how important it was then and how important it remains - that drives our performance. The company’s values and culture that started with the original 13 employee/owners remain evident and strong as we expand and develop Team O’Reilly.

We serve two distinct customer bases - the professional (installer) customers who provide auto repair services to their customers (DIFM - do it for me), and retail "walk-in" customers (DIY - do it yourself). Our dual-market strategy continues to differentiate us from the competition and is a major factor in our ongoing success. Depending on a store’s professional versus retail customer mix, more than 95 percent of our locations have team members dedicated to our professional customers, offering them separate counters, phone lines, and a delivery fleet that totals 18,455 vehicles. We also have a professional sales team, consisting of territory sales managers and in-store sales specialists, responsible for calling on our professional customers and building sound business partnerships to ensure O’Reilly is the First Call for their auto parts needs.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Automotive Sales and Repair Services
FOUNDED
1957
WEBSITE
https://corporate.oreillyauto.com/onlineapplication/careerpage