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HRIS + HR Operations Program Manager

Everwise Credit Union

South Bend, IN

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JOB DETAILS
SKILLS
Analysis Skills, Auditing, Business Administration, Business Support, Calendar Management, Communication Skills, Continuous Improvement, Cross-Functional, Data Analysis, Data Quality, Federal Laws and Regulations, Funding, HRIS/HRMS, High School Diploma, Human Resources, Human Resources Processes, Identify Issues, Leadership, Maintain Compliance, Metrics, Multitasking, Operations Management, Outsourcing, PHR (Professional in Human Resources), Payroll Administration, Payroll Management, Payroll Software/Services, People Management, Problem Solving Skills, Process Improvement, Program Evaluation, Project Management Professional (PMP), Project Management Software, Project Planning, Project Schedule, Project Tracking, Project/Program Management, Public/Media/Press/Analyst Relations, Reconciliation, Regulatory Compliance, Regulatory Submissions, Reporting Dashboards, Reporting Skills, SPHR (Senior Professional in Human Resources), Service Level Agreement (SLA), State Laws and Regulations, System Integration (SI), System Test, Systems Administration/Management, Time Management, Trend Analysis
LOCATION
South Bend, IN
POSTED
3 days ago
Job Description:

Position Summary:

The HRIS + HR Operations Program Manager has a strong blend of technical and functional expertise in Workday and Human Resources Operations. This incumbent will play a critical part in bridging technology, compliance, and operational excellence, ensuring that HR systems and processes support business goals, employee lifecycle management, and data integrity.

Primary Responsibilities and Duties:
  • Conduct regular audits of HR processes and practices to ensure compliance and recommend improvements.
  • Continuously seek ways to improve HR processes and workflows for efficiency.
  • Serve as the primary point of contact for compliance-related inquiries and audits.
  • Oversee State and Federal regulatory filings.
  • Partner with IT and third-party vendors to manage system upgrades, integrations, data integrity, troubleshooting, and system performance.
  • Manage and lead HRIS and HR Operations project governance, including defining roles, responsibilities, and approval processes.
  • Develop and monitor project plans, schedules, and deliverables to ensure successful execution.
  • Provide centralized reporting on project status, risks, and milestones for leadership and key stakeholders.
  • Ensure that lessons learned from completed projects are documented and incorporated into future initiatives to drive continuous improvement.
  • Collaborate with cross-functional teams to align project objectives with organizational priorities.
  • Build and maintain strong internal and external relationships, ensuring service level agreements are met.
  • Collect, analyze, and report on HR metrics to assess the effectiveness of programs and initiatives.
  • Utilize data insights to inform decisions and enhance HR processes.
  • Develop, maintain, and enhance interactive HR dashboards to provide real-time insights into key workforce metrics, such as compliance, turnover, engagement, and project-specific workforce trends.
  • Regularly analyze dashboard data to identify trends, opportunities, and risks and present findings to leadership.
  • Leverage dashboards to streamline reporting for compliance audits, client requirements, and internal decision-making.
  • Serve as the internal liaison for outsourced payroll processing, ensuring timely and accurate submission of payroll-related data to the third-party provider.
  • Oversee the pre-processing of payroll, including the collection, verification, and reconciliation of timecards and hours worked.
  • Perform audits and reviews of payroll data in coordination with third-party payroll managed services to ensure compliance and accuracy.
  • Manage post-payroll responsibilities, including funding, payroll balancing, and distribution of internal payroll reports.
  • Collaborate with internal stakeholders to resolve payroll-related issues and ensure alignment with organizational policies and procedures.
  • Provide support as needed for functions such as timekeeping, administration, system configuration, system testing and system training.
Knowledge/Skills:
  • Highly proficient in HRIS systems and project management tools.
  • Exceptional organizational and time-management abilities.
  • Excellent communication and relationship-building skills.
  • Analytical mindset with a focus on data-driven decision-making.
  • Ability to manage multiple priorities.
  • Excellent communication and influencing skills, including using qualitative and quantitative data-based insights.
  • Able to connect strategy with execution and execute with rigor, working cross-functionally, and managing multiple priorities and initiatives.
  • Strong analytical and problem-solving abilities and demonstrated ability to shift between strategy and execution.
  • Ability to work onsite at the South Bend, Indiana office as needed, approximately 20%.
Minimum Requirements:
  • High School Diploma, GED or equivalent certification
  • Bachelor's degree in Human Resources, Business Administration, or equivalent work experience
  • 4+ years' progressive HR experience
  • 2+ years' Workday experience
  • PHR/SPHR or PMP certification, preferred


Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

About the Company

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Everwise Credit Union

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