ADP, Auditing, Best Practices, Biology, Biotech and Pharmaceutical, Business Administration, Clinical Trial, Communication Skills, Compensation and Benefits, Continuous Improvement, Contract Research Organization (CRO), Cross-Functional, Customer Support/Service, Data Analysis, Data Quality, Delivery Driving, Detail Oriented, Document Management, Documentation, Drug Development, Drug Discovery, Employment Law, Federal Laws and Regulations, Flexible Spending Accounts, HRIS/HRMS, Healthcare, Human Resources, Human Resources Analytics, Human Resources Processes, Leadership, Maintain Compliance, Manufacturing, Metrics, Microsoft Excel, Microsoft Office, Multitasking, Onboarding, Operational Support, Operations Processes, People Management, Policy Development, Pre-Clinical Development, Problem Solving Skills, Process Development, Process Improvement, Record Keeping, Records Management, Research & Development (R&D), Service Delivery, Small Molecules, State Laws and Regulations, System Test, Systems Administration/Management, Team Player, Time Management
Position: HR Shared Services (HRSS) Partner
Hourly Range: $28 - $33
Location: Carlsbad, CA (Hybrid)
About Pharmaron
Pharmaron is a global CRO (Contract Research Organization) helping pharma and biotech companies bring new therapies to life. With over 21,000 employees worldwide across 23 locations in the US, UK and China, we support drug discovery through to manufacturing with fully integrated, high-quality services.
We're proud of the impact we make and just last year, we supported over 780 discovery projects, 1,000+ CMC programmes, and 1,000+ clinical trials across all phases. Our teams are involved in everything from small molecules, ADC's, biologics, and gene therapies and we work with more than 3,000 global customers. To learn more, visit www.pharmaron.com.
Job Overview:
Join Pharmaron as an HR Shared Services (HRSS) Partner and play a vital role in supporting the employee experience across a dynamic and growing global organization.
As a key member of the HR Shared Services team, you will support critical employee lifecycle processes including onboarding, HR systems administration, compliance, employee records management, and HR operations. You will collaborate closely with HR Business Partners, Talent Acquisition, Payroll, and business leaders to ensure efficient service delivery while driving continuous improvement initiatives that enhance HR processes and employee engagement.
Key Responsibilities
- Serve as a primary point of contact for employees and managers, providing timely and professional support on HR policies, benefits, payroll inquiries, leave administration, and employee lifecycle processes.
- Support onboarding and offboarding activities, ensuring a positive employee experience and compliance with established processes.
- Maintain accurate employee records across HR systems and databases while ensuring confidentiality and data integrity.
- Coordinate employee lifecycle transactions, including promotions, transfers, organizational changes, and terminations.
- Partner with HR Business Partners, Talent Acquisition, Payroll, and site leadership to ensure seamless HR service delivery.
- Support HR reporting, analytics, and workforce metrics to assist leadership with data-driven decision-making.
- Assist with HR compliance activities, audits, documentation management, and policy administration.
- Contribute to continuous improvement initiatives focused on enhancing HR processes, operational efficiency, and employee experience.
- Maintain HR forms, templates, and documentation to ensure compliance with federal, state, and local regulations.
- Stay current on employment laws, HR trends, and best practices to support organizational compliance and effectiveness.
- Support HR systems optimization initiatives, including data validation, process enhancements, and system testing activities.
- Participate in special projects and cross-functional initiatives as needed.
What We're Looking For
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 3+ years of progressive experience supporting HR operations, HR shared services, employee lifecycle administration, or HR coordination functions.
- Experience supporting onboarding, employee records management, HR compliance, leave administration, benefits, or HRIS processes.
- Strong working knowledge of federal, state, and local employment laws and HR best practices.
- Experience working with HRIS platforms; ADP Workforce Now experience strongly preferred.
- Proficiency with Microsoft Office Suite, particularly Excel for reporting and data analysis.
- Strong attention to detail and ability to maintain confidentiality when handling sensitive employee information.
- Excellent communication, customer service, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy.
- Experience supporting audits, process improvement initiatives, or HR reporting is highly desirable.
- Demonstrated ability to work independently while collaborating effectively across departments and locations.
Why Pharmaron?
Pharmaron is a premier service provider for the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities and established a broad spectrum of research, development, and manufacturing service capabilities throughout the entire drug discovery, preclinical, and clinical development process across multiple therapeutic modalities, including small molecules, biologics, and CGT products. With over 21,000 employees and operations in the U.S., the U.K. and China. Pharmaron has an excellent track record in delivering R&D solutions to its partners in North America, Europe, Japan, and China.
Collaborative Culture: You will thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. ''Employees Number One'' and ''Clients Centered'' are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners, and collaborators.
Benefits: As part of our commitment to your well-being, we offer a comprehensive benefits package:
- Insurance including Medical, Dental & Vision with significant employer contributions
- Employer-funded Health Reimbursement Account
- Healthcare & Dependent Care Flexible Spending Accounts
- 100% Employer-paid Employee Life and AD&D Insurance, Short- and Long-Term Disability Insurance
- 401k plan with generous employer match
- Access to an Employee Assistance Program
How to Apply:
Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!
As an Equal Employment Opportunity and Affirmative Action employer, Pharmaron values diversity and inclusion in the workplace, fostering an environment where all individuals are empowered to succeed. Join us in our mission to make a difference in the world of life sciences.
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