HR Shared Service Specialist

HonorVet Technologies is a veteran-owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. This role focuses on delivering exceptional HR support to employees and managers while ensuring timely resolution of HR-related requests and maintaining compliance with company policies.

HonorVet Technologies is a veteran-owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline — it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there's a fit worth exploring.

Position Title: HR Shared Service Specialist
Location: West Palm Beach, FL 33401
Work Model: Hybrid (3 days onsite per week)
Duration: 12 Months
 
Position Summary:
Client is seeking an experienced HR Shared Service Specialist to join its People Service Delivery team. The ideal candidate will have hands-on experience supporting HR operations, employee lifecycle events, and HRIS platforms, particularly Workday. This role focuses on delivering exceptional HR support to employees and managers while ensuring timely resolution of HR-related requests and maintaining compliance with company policies.
 
Key Responsibilities:

• Serve as the primary point of contact for employee and manager HR inquiries through the employee portal.
• Provide support across the full employee lifecycle, including onboarding, benefits administration, employment changes, and offboarding.
• Resolve HR requests accurately and within established service levels.
• Support employees in utilizing self-service HR resources and maintain the internal HR knowledge base.
• Identify process gaps, recommend improvements, and escalate policy or compliance issues when necessary.
• Partner closely with HR Business Partners and Centers of Excellence, including Payroll, Total Rewards, and Talent Acquisition.
• Monitor service trends and proactively identify opportunities for process improvements.
• Contribute ideas to enhance HR tools, processes, and policies.

 
Required Skills & Qualifications:

• Must-Have Skills (Non-Negotiable)
• Hands-on experience with Workday HRIS
• Experience supporting employee lifecycle events
• Strong expertise in one or more of the following HR functions:
• HR Benefits
• Employee Onboarding
• I-9 Verification Process
• Employee Offboarding
• Experience working with HRIS systems
• Excellent verbal and written communication skills
• Strong attention to detail
• Critical thinking and problem-solving abilities
• Quick learner with the ability to connect information across HR processes

 
Preferred Background:
Candidates with experience in:

• HR Shared Services
• HR Operations
• HR Service Delivery
• Employee Experience
• HR Help Desk
• Human Resources Administration