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HR Partner

HR Works

Fairport, NY

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Best Practices, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Detail Oriented, Employee Relations, Employment Law, Federal Laws and Regulations, Genetics, Human Resources, Human Resources Management, Human Resources Processes, Interpersonal Skills, Leadership, Management Consulting, Microsoft Office, Microsoft SharePoint, Multitasking, Onboarding, Operational Support, PHR (Professional in Human Resources), Performance Management, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Resolve Customer Issues, SPHR (Senior Professional in Human Resources), Sales Management, Salesforce.com, Service Delivery, Society for Human Resource Management (SHRM), State Laws and Regulations, Strategic Planning, Time Management, Time Tracking, Training/Teaching, Writing Skills
LOCATION
Fairport, NY
POSTED
6 days ago

HR Works is thrilled to be searching for an HR Partner to join our team. The HR Partner will serve as the primary point of contact for assigned clients, managing relationships and ensuring the effective delivery of HR services. This role focuses on building strong client partnerships, delivering tailored HR solutions, and maintaining a high standard of service.

The HR Partner leads HR projects, provides strategic consultation, and collaborates across teams to enhance client outcomes. In addition to these strategic responsibilities, the role includes a significant amount of tactical, day-to-day HR support, addressing operational needs and ensuring the seamless execution of HR processes.

Through proactive communication, effective problem-solving, and a commitment to best practices, the HR Partner helps drive client satisfaction, retention, and opportunities for service expansion.

This position requires on-site client engagement, ensuring you have a hands-on role in delivering the highest level of service.

Essential functions of the role include:
Client Management
  • Oversees a diverse portfolio of clients across industries and organization types.
  • Serves as the primary contact from onboarding through service delivery, resolving issues and ensuring client satisfaction.
  • Collaborates with internal teams to onboard new clients and maintain proactive communication.
  • Tracks time accurately and meets annual billable hour targets.
HR Support
  • Provides comprehensive HR guidance on compliance, policies, recruiting, performance management, employee relations, and more.
  • Delivers day-to-day HR generalist support and responds to employee inquiries.
  • Conducts HR assessments, develops handbooks, and manages related projects.
  • Designs and delivers HR training and partners on strategic initiatives like investigations, culture, DEI, and leadership development.
Compliance
  • Advises clients on employment law and HR best practices.
  • Stays current on federal and state regulations to ensure compliant and effective HR solutions.
Education and Experience:
  • Bachelor’s degree in business, Human Resource Management or a related field and a minimum of five (5) years of HR management, consultation, or leadership experience or an equivalent combination of related work experience, training and/or education sufficient to successfully perform the essential duties of the job is required.
  • SHRM-CP/SHRM-SCP or PHR/SPHR strongly preferred.
  • Demonstrated knowledge of federal and state employment law compliance and HR best practices required.
Knowledge, Skills, and Abilities: 
  • Strong Communication: Excellent verbal, written, and presentation skills; able to engage with all organizational levels.
  • Project & Time Management: Skilled in managing multiple priorities with attention to detail and timely delivery.
  • HR Expertise: Proficient in interpreting and communicating employment laws and HR best practices.
  • Consultative & Interpersonal Skills: Strong relationship-building, customer service, and problem-solving abilities.
  • Professionalism: Maintains confidentiality, demonstrates initiative, and handles complex HR scenarios with sound judgment.
  • Technical Proficiency: Skilled in Microsoft Office Suite, SharePoint, Teams, and Salesforce.
  • Flexibility: Able to work independently or collaboratively, with regular travel across NY and occasional out-of-state trips.
Salary range: $70,000 - $80,000 annually

For a full job description, click here.

HR Works, Inc. is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. HR Works, Inc. will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. 

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About the Company

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HR Works