HR Manager (US)

Description

Key Responsibilities

• Maintain accurate employee records across HR systems, ensuring data integrity and confidentiality. 
• Own HR compliance across the US, ensuring policies and practices remain aligned with federal, state, and local employment legislation, with particular focus on Georgia. 
• Develop, implement, and continuously improve scalable HR policies, processes, and documentation to support a growing US workforce. 
• Manage employee lifecycle processes, including onboarding, offboarding, and exit interviews. 
• Partner with the Office & Recruitment Coordinator to deliver a seamless onboarding experience and support hiring administration. 

• Act as the primary point of contact for employee relations matters, handling cases with professionalism, discretion, and sound judgement. 
• Coach and advise managers on employee relations, performance management, policy interpretation, and people decisions. 
• Escalate complex or high-risk cases to the Global HR team with clear recommendations and supporting documentation. 
• Support performance review cycles and promote a consistent, fair, and high-performing culture. 

• Partner with leaders on workforce planning as the Atlanta team continues to grow. 
• Build trusted relationships with managers and employees, fostering an inclusive and engaging workplace. 
• Collaborate with the Learning & Development Manager to identify capability gaps and deliver targeted development initiatives. 
• Continuously improve HR processes and employee experience, identifying opportunities to simplify, strengthen, and scale the way we work. 

Skills, Knowledge and Expertise

• 5+ years of progressive HR experience, including experience independently managing employee relations and HR operations in a growing organisation. 
• Previous experience as an HR Manager, Senior HR Generalist, HR Business Partner, or similar role. 
• SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent HR certification. 
• Strong working knowledge of US employment law, with experience supporting employees in Georgia; multi-state experience is advantageous. 
• Confident coaching managers and handling complex employee relations matters independently. 
• Equally comfortable balancing strategic initiatives with operational delivery. 
• Strong organisational skills with the ability to prioritise in a fast-paced, changing environment. 
• Collaborative, pragmatic, and approachable, with the ability to build trust at all levels. 
• Based in the Atlanta area and happy to work on-site most days. 
• Experience within fintech, financial services, or technology is desirable but not essential. 

Benefits

• Health Care Plan (Medical, Dental & Vision) 
• 401(k) / IRA Retirement Plan 
• Life Insurance (Basic, Voluntary & AD&D) 
• Paid Time Off (Vacation, Sick & Public Holidays) 
• Family Leave (Maternity & Paternity) 
• Short Term & Long Term Disability 
• Training & Development 
• Free Food & Snacks in the office