HR Knowledge Analyst

HR Knowledge AnalystLocation: Deerfield Beach, FLDuration: 6 months +Compensation: up to $57 per hourWork Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.OverviewWe are seeking an experienced Knowledge Management (KM) Consultant to define and begin execution of a Human Resources Knowledge Management Strategy. This is a hands‑on role responsible for building the foundation for scalable knowledge management—improving content quality, governance, and accessibility to enable AI, self‑service, and a modern employee experience.Key ResponsibilitiesStrategy & RoadmapDefine HR KM vision, strategy, and success metricsAlign KM to AI, self‑service, and digital experience prioritiesDevelop a phased roadmap (foundation - pilot - scale)Governance & Operating ModelDesign ownership, roles, and accountability modelEstablish content governance, standards, and decision frameworksImplement mechanisms for ongoing content quality managementTaxonomy & Information ArchitectureBuild a unified taxonomy and metadata modelDesign content structure for human and AI consumptionContent Standards & LifecycleCreate content standards, templates, and style guidelinesDefine content lifecycle processes (create, review, update, retire)Pilot & ExecutionLead a high‑impact pilot (e.g., HR support or benefits content)Audit and remediate content to improve accuracy, clarity, and findabilityValidate improvements through user testing and AI performanceEnablement & AdoptionEstablish a distributed ownership model (COE champions)Develop training, playbooks, and enablement materialsDrive early adoption and behavior changeMeasurement & SustainabilityDefine KPIs (content quality, findability, usage, AI accuracy)Stand up metrics and feedback loopsDeliver a scalable KM operating modelRequired Experience7–10+ years in Knowledge Management, Content Strategy, or Information ArchitectureProven experience building KM programs from the ground upStrong track record in governance design and implementationExperience remediating enterprise content at scaleFamiliarity with AI‑enabled knowledge systems or semantic searchExperience with platforms such as ServiceNow, SharePoint, or enterprise knowledge basesKey AttributesStructured thinker who can bring order to fragmented environmentsStrong influencer; able to drive alignment without authorityHands‑on and pragmatic—balances strategy with executionDetail‑oriented with a focus on content quality and user experienceEngagement DetailsDuration: 6–12 month contractFocus: Strategy + hands‑on implementationStakeholders: HR leadership, COEs, IT partnersSuccess CriteriaDefined and aligned KM strategy and governance modelSuccessful pilot demonstrating measurable improvementEstablished content standards, taxonomy, and operating modelImproved AI readiness and knowledge quality across HRINSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.#J-18808-Ljbffr