Analysis Skills, Background Investigation, Communication Skills, Cross-Functional, Customer Escalations, Documentation, Employee Relations, Employment Law, Identify Issues, Internal Audit, Leadership, Legal, Problem Solving Skills, Relationship Management, Sales Management, Security Auditing, Team Player, Time Management
7+ Months
US Remote
As an Employment Investigator at Client, you will be responsible for conducting prompt, thorough, and fair investigations comprising background research, investigative interviews, and debrief meetings in partnership with Employment Law, HR and Employee Relations Business Partners, and the business. Although you will primarily conduct investigations in your local region, you will be expected to manage some investigations cross-regionally.
Success in this role will require working effectively across geographical and cultural boundaries and discerning systemic issues revealed during the investigative process. Our Employment Investigators demonstrate a high degree of empathy balanced against an ability to provide direct feedback and confront witnesses with difficult information. You must be able to articulate findings to the business in the form of oral and/or written summaries and conclusions so that long-term solutions can be developed and applied.
Key Responsibilities
- Manage complex employment related investigations, end-to-end, including conducting intake meetings, background research, investigative interviews, and debrief meetings, across Client office locations within the Americas, Asia-Pacific, and Europe.
- Partner closely with global cross-functional partners within Employment Law, Human Resources and Employee Relations, Security, Internal Audit, and business units.
- Investigate complaints involving violations of law or policy, including allegations of discrimination, harassment, retaliation, bullying, privacy concerns, conflict of interest, integrity, failure to escalate and other inappropriate behavior.
- Ability to discern systemic issues and utilize data to help develop long-term solutions.
- Provide timely communication to all relevant parties throughout the investigations process, including responding to case escalations.
- Remain respectful and empathetic in the face of difficult and uncomfortable situations surrounding an investigation.
Must-Have Skills- Experience conducting investigations that will withstand legal scrutiny in multiple jurisdictions.
- Experience working independently, acting on priorities and exercising proven judgement.
- Demonstrate collaborative relationship management skills in a highly cross-functional environment.
- Experience documenting investigation findings and recommendations.
- Experience presenting findings and recommendations to leadership or those with dissenting opinions.
- Problem-solving, analytical, critical thinking skills and high degree of comfort working with data.
- Flexible and adaptable to rapidly changing environment.
Nice-to-Have Skills- Experience identifying relevant legal issues.
- Formal training or formal training in investigations.
- JD or advance degree in relevant field.
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Spectraforce Technologies
Spectraforce is a leading global services firm that provides a portfolio of Consulting, Staffing and Outsourcing services & solutions to a broad range of clients and industries worldwide. We are headquartered in Raleigh, NC, USA and have offshore global delivery centers at Pune, Chandigarh, and Hyderabad, India. At Spectraforce we have a Philosophy - a Philosophy that excellence is derived through dedicated, focused and innovative work. We also believe that knowledge comes through sharing and growth comes to every organization where people use knowledge in team work. A progressive culture and a world of possibilities is what you see with us.
500 to 999 employees
http://www.spectraforce.com