Sign upLog in

HR Call Center Representative

Integrated Resources, Inc

Maryland Heights, Missouri

Apply
JOB DETAILS
JOB TYPE
Contractor
SKILLS
Administrative Skills, Call Centers, Compensation Management, Compensation and Benefits, Documentation, Employee Benefits, Employee Relations, Employment Law, HRIS/HRMS, Human Resources, Payroll Administration, Payroll Tax, Policy Development, Problem Solving Skills, Procedure Development
LOCATION
Maryland Heights, Missouri
POSTED
Today
HR Call Center RepresentativeTitle: HR Call Center Representative Location: Maryland Heights MO 63043 Duration: +10 MONTHSHours: Monday - Friday, 7:00 AM - 3:30 PMJob DescriptionResponsible for responding to employee questions and inquiries about employee benefit programs and human resource policies. Provides assistance with disability, health, and life benefits, paid time off, and retirement plans. Prepares appropriate documentation and processes necessary paperwork. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.Essential Functions:Handles various levels of inquiries concerning compensation, position management, payroll and benefits administration.Provides first line of contact for employees, external vendors, Trust department, and other plan administrators via telephone.Researches and resolves basic inquiries regarding payroll activity and tax withholdings.Provides frontline assistance regarding programs, policies, and procedures.Responsible for problem-solving and resolving Tier 1 type of questions.Documents calls and forwards ticket to Tier 2 for resolution if unable to resolve.Requirements/Certifications:1-2 years previous administrative support in an HR departmentBachelor's degree preferred.Working knowledge of Workday preferred.Basic knowledge of Human Resources (benefits, employment law, employee relations, knowledge of HRIS) preferred.Additional InformationAll your information will be kept confidential according to EEO guidelines.

About the Company

I

Integrated Resources, Inc