Administrative Skills, Analysis Skills, Attorney, Business Administration, Communication Skills, Data Analysis, Data Management, Data Quality, Disability Accommodations, Disability Insurance, Employee Assistance Plan, Federal Government, HRIS/HRMS, Interpersonal Skills, Life Insurance, Metrics, Microsoft Office, Operational Support, Operations Security (OPSEC), Organizational Skills, Performance Analysis, Performance Metrics, Process Improvement, Project/Program Management, Reporting Skills, Small Business, Systems Administration/Management, Systems Maintenance, Trend Analysis, United States Air Force (USAF), United States Army, United States Citizenship and Immigration Services (USCIS), United States Department of Agriculture (USDA), United States Marine Corps (USMC), United States Navy (USN)
Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled Veteran-Owned Small Business headquartered in Maryland, delivering trusted program management, administrative, and mission support services to federal agencies nationwide. For more than a decade, we have supported critical operations for partners including the U.S. Army, U.S. Air Force, U.S. Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and Atmospheric Administration (NOAA), Small Business Administration (SBA), U.S. Citizenship and Immigration Services (USCIS), U.S. Attorney's Office (USAO), and the U.S. Department of Agriculture (USDA). Known for our integrity, transparency, and commitment to excellence, Crossroads has built a solid reputation as a reliable federal partner dedicated to delivering measurable performance and taking care of the people who make each mission possible.
**Contingent Upon Award**
Position Overview
Supports data management, reporting, and analytical functions to enhance operational performance and decision-making. This role ensures data accuracy, generates actionable insights, and supports reporting requirements across HR operations.
Scope of Work Oversight
- Data management and reporting across HR systems
- Metrics tracking, analytics, and performance reporting
- Data integrity, validation, and system support
- Reporting environment support and trend analysis
Key Responsibilities
- Generate reports and analyze HR data
- Maintain data systems and ensure accuracy
- Support metrics tracking and reporting
- Identify trends and support process improvements
Qualifications
- Associate's or Bachelor's degree preferred
- 2+ years of data, reporting, or analytical experience
- Proficiency with Microsoft Office and standard HR/administrative systems
- Strong communication, organizational, and interpersonal skills
- Ability to perform in a high-volume, fast-paced environment
Work Environment
- Primarily on-site, with presence required to meet mission and operational needs
- Telework may be authorized on a case-by-case basis depending on business requirements
- High-volume, fast-paced environment supporting critical federal hiring operations and national security missions
Benefits
At Crossroads, we invest in our people by offering a comprehensive benefits package that supports your health, financial future, and overall well-being.
- Comprehensive Medical, Dental & Vision
- 401(k) with Employer Match
- Employer-Paid Life & Disability Insurance
- Generous PTO & Paid Holidays
- Flexible Spending Accounts
- Wellness & Employee Assistance Programs
Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Equal Opportunity Employer/Veteran/Disabled