ResponsibilitiesInterview residents and applicants to obtain and verify all income and family composition to establish initial and continued eligibility of applicants and participants.Complete all required certifications timely, in accordance to agency policies, procedures and federal regulations.Process reported changes of applicant and participating families utilizing Company system.Calculate monthly payments for housing assistance payment, tenant rent to owner and utilities.Perform walk in duty to provide assistance to clients.QualificationsKnowledge of PC-based software applications (Microsoft Word, Excel and Microsoft Outlook )At least two (2) years' experience in social work or related field, which requires contact with the public, or similar work involving evaluation of personal income and other assets.Must be proficient in basic business math (addition, subtraction, multiplication, division and calculation of fractions and percentages).Experience with implementing contracts, policies, and procedures.Ability to maintain confidentiality.Excellent customer services skills and the ability to work in a fast paced environment.Knowledge of HUD regulations.Seniority levelAssociateEmployment typeContractJob functionAdministrative and Customer ServiceIndustriesHousing ProgramsHousing and Community DevelopmentNon-profit OrganizationsCincinnati, OH#J-18808-Ljbffr