Budget Management, Customer Support/Service, English Language, Expense Tracking, Facilities Management, High School Diploma, Homeless Services, Maintain Compliance, Mathematics, Operations Management, People Management, Physical Demands, Property Management, Purchasing/Procurement, Service Delivery
Schedule/Hours: Base shift of 8A-5P, must be on call for weekends and evenings. Full-Time position.
Pay Rate: $23.88 - $25.00 annually
This position is responsible for:
The Housing Manager is responsible for the administration and delivery of residential support services for year-round emergency shelter for persons experiencing homelessness. The Housing Manager is chiefly responsible for safe, secure, sanitary shelter facilities in conjunction with the Facilities and Property Manager. The Manager supervises caseworkers, monitors and directs all activities of the shelter program to ensure efficient operation which includes the provision of housing. The Housing Manager meets the reasonable material needs of residents and guests, ensuring their compliance with The Salvation Army policy and procedures. The work of the Housing Manager directly impacts the quality of life for residents and guests.
Key Responsibilities:
- Prepares staff, facilities, and environment for daily and nightly operation of the year-round shelter program. Ensures staff and guests adhere to year-round shelter policies and procedures.
- Supervises and participates in the selection and purchasing of supplies; monitors expenditures ensuring compliance with budget constraints
- Provides supervision and coaching of direct reports in their daily performance of program duties to include the development and implementation of service standards, goals, and objectives.
- Delivers trauma-informed, client-centered service, using de-escalation methods to ensure the emotional and physical safety of residents and staff.
Physical Requirements and Working Conditions:
Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
- Ability to meet attendance requirements.
- Ability to manage several tasks at the same time and work well under pressure.
- Ability to read, write, and communicate the English language.
- Ability to think, concentrate and learn.
- Ability to perform mathematical calculations.
- Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.).
Employee Benefits:
- Health, Dental and Vision Insurance
- Vacation, Sick, Personal and Holiday Paid Time Off
- Retirement Plan
- Life Insurance and more!
- High school diploma or G.E.D., AND
Two years of experience working in a social or public service environment with experience assisting the public, OR
- Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Licenses and Certifications:
None.