Housing Fraud Investigator

Housing Fraud Investigator

Salary

$18.73 - $21.85 Hourly

Location

Mesquite, TX

Job Type

Full-time

Job Number

2600204

Department

Housing & Community Services

Division

Housing & Community Services

Opening Date

04/17/2026

Closing Date

6/11/2026 4:00 PM Central

• Description
• Benefits
• Questions

GENERAL SUMMARY

Salary: $18.73/hr. - $21.85/hr. (Depending on qualifications)

Manage and monitor fraud detection and program integrity within the City's Housing Choice Voucher (HCV) Program funded by the U.S. Department of Housing and Urban Development (HUD). Oversee fraud investigations, restitution, and prevention efforts; coordinate referrals; track repayment agreements; and prepare correspondence related to fraud or abuse. Work independently to maintain, organize, and manage paper and electronic client and landlord records in compliance with program requirements.

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SUPERVISION

General supervision is provided by the Manager of Housing and CDBG.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• All behaviors comply with the Code of Conduct & Rules of Behavior outlined in Chapter 8 of the General Government Policies and Procedures Manual.
• Prepare file records for document scanning and uploading to an electronic database by sorting or classifying information according to guidelines such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
• Oversee fraud detection by surveying and reviewing client and staff transactions within a computerized system and hard copy files for inconsistencies; perform criminal background checks; review records for income and occupancy verifications; resolve complaints via correspondence related to fraud and conduct follow up inquiries and interviews as needed.
• Review and verify financial, asset, and allowance documentation to determine income eligibility, calculate rent, and support fraud restitution activities, and ensuring compliance with program requirements.
• Conduct third-party verifications with external sources to confirm the accuracy and completeness of applicant and participant information provided; perform criminal background checks on current participants, following program requirements and applicable regulations.
• Analyze and process assorted reports from HUD secure systems, internal housing databases, and third-party sources to identify, investigate, and monitor potential fraud within the HCV program.
• Complete fraud restitution by gathering and compiling documents and verifying case details, information, and facts to validate program violations; conducting case conferences and interviews with alleged violators; establishing promissory notes and payment contracts; and managing debt collection activities on fraud-related over payments.
• Process checks requests for payments to landlords, participants, and partner housing agencies, and research and resolve uncashed or returned payments through direct coordination with all parties.
• Work independently to create, maintain, organize, retrieve, and purge paper and electronic records for clients, landlords, and program documentation, ensuring accuracy, accessibility, and proper records management in accordance with federal, state, and local regulations.
• Maintain and improve filing systems, conduct routine audits for quality and compliance, and coordinate on-site and off-site archiving.
• Generate and analyze reports; issue required correspondence; actively track outstanding requests for information through receipt and resolution; and coordinate follow-up with designated staff to ensure completion.

OTHER DUTIES AND RESPONSIBILITIES

• Investigate allegations of program fraud and review findings with appropriate staff.
• Perform administrative duties including answering the phone, scheduling appointments, and preparing correspondence.
• Perform other duties as assigned.

MINIMUM JOB REQUIREMENTS

EDUCATION

High School Diploma or GED.

Preferred:

Bachelor's degree from an accredited college or university with major coursework in Sociology, Psychology, Social Work, Business Administration, Criminal Justice, or related field.

EXPERIENCE

Two (2) years of experience working in a housing agency, real estate, property management, social services, client services, customer services, data management, compliance oversight or a related department or organization.

LICENSES AND CERTIFICATES

Possession of a valid drivers license.

HCV Occupancy, Eligibility, Income and Rent Calculations Certification or ability to obtain within 12 months of employment.

WORK SCHEDULE

• Monday - Friday; 8:00 a.m. to 5:00 p.m.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

This position does not require a physical for employment.

Applicants with disabilities meeting the job requirements and capable of performing the essential functions of the job, either on their own or with reasonable accommodations, are encouraged to apply.

Full Time Employees:

The City of Mesquite offers the Zero Premium, Employee Only Benefits under the following plans: High Deductible Medical Plan, Dental HMO Plan, Vision Plan, and Life Insurance.

The City is self-insured and offers a choice of two medical plans: HSA, and High Deductible Medical Plans through Blue Cross Blue Shield of Texas. Employee medical coverage goes into effect the first day of the month following 30 days of employment. Coverage is available to all full-time employees at group rates. Employees enrolled in the Citys self-insured medical plan also have access to the Mesquite Employee Health Center (MEHC) clinic and pharmacy.

The City offers three dental plan options: a managed plan (DHMO), an indemnity plan (DPPO), an enhanced indemnity plan (DPPO Enhanced). Coverage is available to all full-time employees at group rates.

The City offers free Vision Insurance to all employees. Dependents can be added for an additional fee.

Basic Group Life Insurance protection is provided to eligible full-time employees in the amount of two times the annual salary as recorded at the beginning of each year. The following voluntary benefits are available to full-time employees: Supplemental Life, AD&D Insurance, Cancer Insurance and Long-Term Disability

Texas Municipal Retirement System (TMRS): All employees appointed to positions designated to work 1,000 hours or more per year must participate in the TMRS. TMRS is a qualified tax-deferred retirement plan under Section 401 of the IRS. Seven (7) percent of gross earnings are deducted each payroll as a pre-tax deduction and deposited into the member account. When an employee becomes vested and retires, the City provides 2-to-1 matching contributions.

Other benefits include Social Security, Tax Saver Program (Section 125 Flexible Spending Account), Deferred Compensation Plans, Direct Deposit, Paid Holidays, Paid Vacation, Sick Leave and Personal Leave.

For more information about the City of Mesquites employee benefits, please visit: http://www.cityofmesquite.com/hrbenefits

01

Select the option that best represents the highest level of education you have achieved.

• Less than High School completion
• High School or GED equivalency
• Technical or Community College attendance
• Technical School completion
• Associates Degree
• Bachelors Degree
• Masters Degree
• Ph.D.
• Juris Doctorate

02

Identify your degree area of studies for the position of Housing Fraud Investigator.

• No Degree
• Sociology
• Psychology
• Social Work
• Business Administration
• Criminal Justice
• Non-Related Field

03

Indicate the number of years experience working in a housing agency, real estate, property management, social services, client services, customer services, data management, compliance oversight or a related department or organization.

• No Experience
• Less than 6 months
• 6 months to less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• More than 5 years experience

04

Please indicate if you have one of the following HCV Occupancy Certification or the Eligibility, Income and Rent Calculations Certification.

• No Certification
• HCV Occupancy Certification
• Eligibility, Income and Rent Calculations Certification

05

Do you have a valid drivers license?

• Yes
• No

06

PLEASE READ CAREFULLY: If you are a current City of Mesquite employee, have you been employed in your current position with the City of Mesquite for at least 3 months? Please indicate the option that best represents your current status.

• No, I do NOT work for the City of Mesquite
• Yes, I am a current seasonal employee with the City of Mesquite
• Yes, I have been in my current City position as a fulltime/parttime employee for at least 3 months
• No, I have NOT been in my current City of Mesquite position as a fulltime/parttime employee for 3 months

Required Question

Employer City of Mesquite

Address 1515 N Galloway Ave

Mesquite, Texas, 75149

Phone 9722166218

Website http://www.cityofmesquite.com