Summary of Duties and Responsibilities/ Essential Functions
Note: Per the Americans with Disabilities Act, essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.
Performs the duties of a Housekeeper/Room Attendant plus the following:
- Supervises the day-to-day operations of an assigned group of Housekeepers or an assigned area of the facility; ensures that guestrooms are clean, restocked and straightened; regularly inspects guestrooms; trains associates in proper work procedures, safety, and customer service; may be assigned to track inventory, disburse linens or assisting in purchasing supplies; may supervise the hotel laundry operations; may assist in recruiting and selecting new associates; communicates performance expectations and provides associates with on-going feedback; coaches and counsels associates to achieve work and personal objectives; fosters 100% guest satisfaction through standards encouraging genuine hospitality and exceeding guest expectations; listens to associates and guests; apologizes with empathy as appropriate and follows through when resolving guest concerns.
- Cleans guest rooms along with assigned staff as the hotel's needs require.
Minimum Qualifications
- At least 1 year of housekeeping experience
- Able to collaborate effectively with subordinate staff and peers
- Ability to communicate effectively in English
- Ability to communicate effectively in Spanish (highly desirable)
- Ability to work a variable work schedule
- Ability to stand for extended periods of time
- Ability to use proper lifting techniques; can lift up to 50 pounds regularly and up to 75 pounds occasionally.
- Ability to use cleaning materials, supplies, and equipment (vacuums, buffers, laundry equipment, etc.)
Note: The above duties and qualifications may vary; incumbents may perform other related duties as assigned or needed.
Founded in 1919, privately held Woodbury Corporation is one of the oldest and most respected hospitality and real estate development companies in the Intermountain West. Headquartered in Salt Lake City, Woodbury Corporation owns and manages hundreds of commercial and residential properties plus several Marriott and Hilton hotel properties.
We have developed a remarkable legacy of “integrity over income” over our more than 100-year history. We maintain a talented team of professionals to serve the accounting, architecture, asset management, consulting, development, hotel management, legal, sales, and leasing needs of our dynamic organization.