Customer Support/Service, Housekeeping/Cleaning, Maintain Compliance, Operations Processes, Regulatory Compliance, Safety/Work Safety, Time Management
The following and other duties may be assigned as necessary: Maintains a positive attitude to ensure a good relationship with team members and other departments. Ensures that guest rooms are well maintained and in proper repair. Maintains cleanliness of rooms, hallways, linen closets, equipment through daily inspections. Solve guest complaints in a timely / efficient manner. Assist in developing and maintaining of Housekeeping department operation procedures to ensure effective execution of work. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Keeps work area clean and free of safety hazards, debris and litter. Perform all job duties in a safe and responsible manner. Perform all job duties with minimum supervision. Maintains strict conf...Housekeeping Supervisor, Supervisor, Housekeeping, HotelP
Penn National Gaming - Penn Entertainment