Housekeeping Supervisor

About Company:

Embergrove Hospitality is an independent, nimble, and gritty hospitality management company that proudly oversees 12 distinctive hotel locations, along with several bars and restaurants across the Midwest. Rooted in genuine, from-the-heart hospitality, the Embergrove team blends ingenuity, transparency, and hard work to deliver memorable guest experiences and strong business results.

With deep Midwestern roots and a hands-on approach, Embergrove manages every property with an entrepreneurial spirit—combining creative strategy, disciplined revenue management, and in-house marketing expertise. From boutique hotels to full-service properties, each location reflects Embergrove’s belief that exceptional hospitality starts with authentic people, thoughtful service, and relentless dedication to excellence.

About the Role:

The Housekeeping Supervisor plays a critical role in ensuring the cleanliness, safety, and overall presentation of facilities within a management company or enterprise setting. This position is responsible for overseeing the daily operations of the housekeeping team, ensuring that all cleaning tasks are completed efficiently and to the highest standards. The supervisor will coordinate schedules, manage inventory of cleaning supplies, and enforce compliance with health and safety regulations. Additionally, the role involves training and mentoring housekeeping staff to maintain consistent quality and foster a positive work environment. Ultimately, the Housekeeping Supervisor ensures that all areas under their supervision contribute to a welcoming and well-maintained environment for employees, clients, and visitors.

Minimum Qualifications:

• High school diploma or equivalent.
• At least 2 years of experience in housekeeping or janitorial services, with a minimum of 1 year in a supervisory role.
• Basic knowledge of cleaning chemicals, supplies, and equipment.
• Strong organizational and time management skills.
• Ability to communicate effectively with team members and management.

Preferred Qualifications:

• Certification in housekeeping management or related field.
• Experience working in a corporate or enterprise environment.
• Familiarity with occupational health and safety standards.
• Proficiency in using scheduling and inventory management software.
• Demonstrated leadership skills with a focus on team development.

Responsibilities:

• Supervise and coordinate the activities of housekeeping staff to ensure timely and thorough cleaning of all assigned areas.
• Develop and implement cleaning schedules and procedures to maintain high standards of hygiene and appearance.
• Monitor inventory levels of cleaning supplies and equipment, placing orders as necessary to avoid shortages.
• Conduct regular inspections of facilities to ensure compliance with company policies and health and safety regulations.
• Train new housekeeping employees and provide ongoing coaching to improve performance and adherence to standards.
• Address and resolve any housekeeping-related issues or complaints promptly and professionally.
• Maintain accurate records of staff attendance, work completed, and supply usage.
• Collaborate with other departments to coordinate cleaning activities around operational needs and special events.

Skills:

The Housekeeping Supervisor utilizes strong organizational skills daily to manage staff schedules and ensure all cleaning tasks are completed efficiently. Effective communication skills are essential for providing clear instructions, training new employees, and addressing any concerns or issues that arise. Leadership abilities are applied to motivate the team, foster a positive work environment, and maintain high standards of cleanliness. Knowledge of cleaning products and safety protocols is critical to ensure the health and safety of both staff and facility occupants. Additionally, proficiency with inventory and scheduling software helps streamline operations and maintain accurate records.