Clean all guest rooms and cottages thoroughly to a high level of standard and restore to original condition, while being sensitive to guest belongings. Continually strives to ensure a quality guest experience by providing clean, safe, and secure guest rooms and cottages.
Essential Duties and Responsibilities include the following:
• Other duties may be assigned • Position is cross trained to clean rooms in Wilson Lodge and cottages • Must be able to work holidays and weekends • Load carts with all supplies needed and in a timely manner • Clean all rooms as trained to a high level of standard • Clean and stock all guest supplies in rooms • Keep linen closet neat and clean • Complete daily assignments by 5 p.m. • Report all maintenance problems to team supervisor or manager • Keep carts or vans clean and supplies orderly • Turn in all lost and found to the office with a properly completed slip • Use proper chemicals responsibly and do not bring any chemicals from home • May need to deliver cots, pack-n-plays or other supplies to guests as needed • Provides a deep clean of areas as assigned/requested • Works with a crew and/or immediate supervisor in a safe manner • Complete appropriate trainings listed on the human resources Training Matrix
Adhere to Wheeling Park Commission's safety rules and policy; refer any and all safety concerns to department manager, safety committee or human resources.
Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees.