Housekeeping and Laundry Director

Essential Responsibilities:

Leadership & Management

• Direct and supervise all housekeeping and laundry staff across the community
• Recruit, train, coach, and evaluate team members to ensure high performance
• Develop staffing schedules to meet operational needs
• Foster a positive team culture focused on accountability and service excellence
• Lead departmental meetings and ongoing staff development

Operations

• Oversee cleaning and sanitation programs for all resident and common areas
• Ensure proper laundry processing, linen distribution, and inventory control
• Establish and enforce cleaning standards and infection prevention protocols
• Maintain quality assurance programs and inspection processes
• Respond promptly to resident and family concerns regarding environmental services

Regulatory Compliance & Safety

• Ensure compliance with federal, state, and local health and safety regulations
• Maintain readiness for surveys and inspections
• Implement infection control practices in collaboration with clinical leadership
• Enforce workplace safety standards and proper chemical handling procedures

Budget & Resource Management

• Develop and manage departmental budgets
• Monitor supply usage and control expenses
• Maintain vendor relationships and oversee purchasing
• Ensure proper equipment maintenance and replacement planning

Qualifications

Education & Experience

• High school diploma or GED required; associate or bachelor’s degree preferred
• Minimum 3–5 years supervisory experience in housekeeping/environmental services
• Experience in healthcare, long-term care, or senior living strongly preferred
• Prior leadership experience managing large teams preferred
• Must have a valid drivers license and auto insurance and able to adjust automobile insurance to company liability standards

Skills & Competencies

• Strong leadership and staff development abilities
• Knowledge of infection control and sanitation standards
• Budgeting and operational management skills
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Commitment to resident-centered care

Physical Requirements

• Ability to walk, stand, bend, and lift up to 50 pounds
• Ability to work in a fast-paced environment
• Exposure to cleaning chemicals and laundry equipment

Work Environment

This position operates in a senior living healthcare environment that includes independent living, assisted living, and skilled nursing settings. The Director must be available for occasional evenings, weekends, or emergencies as needed and manager on duty weekend rotation.