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Hourly Service Manager - The Big Chill 30A

The Big Chill 30A

Inlet Beach, FL

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JOB DETAILS
SKILLS
Accounting Software, Background Investigation, Billing, Coaching, Communication Skills, Dental Insurance, Energy Efficiency, English Language, Health Insurance, Interviewing Skills, Inventory Control System, Inventory Management, Leadership, Learning Management System (LMS), Legal Documents, Mathematics, Operational Support, Point of Sale (POS) Systems, Procedure Development, Process Development, Restaurant, Seafood Department, ServSafe Certification, System Operations, Time Management, Training/Teaching, United States Citizen
LOCATION
Inlet Beach, FL
POSTED
21 days ago
Benefits:
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement


Come join our team! The Big Chill 30A is now hiring for an Hourly Manager. This is a great opportunity to learn service management skills and work with a dedicated, supportive leadership team. We have multiple restaurant concepts on our property, including DUOS All-American eats, Local Smoke barbeque, Tackle Box seafood kitchen, Nectar coffee shop, and Mile Marker 15 Mexican grill. 

Major Areas of Responsibility

OPERATIONS
• Ability to train, develop and coach team members on established TBC processes across multiple outlets
• Supervise & lead daily FOH and BOH team member workflow
• Maintain expert knowledge of all menu items, specifications & standards for presentation
• Follow all established systems and procedures while providing feedback to team members
• Complete weekly FOH inventories with direct manager
• Process invoices via R365 and in-house accounting systems
• Place weekly orders through approved TBC vendors

TEAM
• Practice discretion with sensitive information- wages, tips, HR related matters
• Effectively communicate with team members & management while offering operational support
• Recognize team member achievements
• Weekly Manpower planning
• Conduct interviews and give hiring recommendations

SERVICE
• Report to scheduled shifts on time, in uniform and ready for the shift
• Communicate clearly and establish positive guest relations
• Excites guests by offering additional assistance, guidance & service
• Model organizational service goals, standards and policies
• Anticipate & recognize challenges and offer solutions
• Adapt to changes in business with efficiency and energy
• Display patience, empathy and respect for guests and team members
• Contribute to a family friendly atmosphere

GENERAL QUALIFICATIONS
• Able to provide documentation as a legal citizen of the United States to work for any employer
• Able to read, write, speak and understand English 
• Basic math skills
• Pass background check 
• Complete Food Manager ServSafe training 
• Complete TIPs training 
• Able to operate technology systems (POS, Scheduling App, LMS, Inventory Control System, etc.) 
• Able to stand or walk for extended periods of time, reach, stoop, bend and lift 
• Able to work at least 35 hours per week

About the Company

T

The Big Chill 30A