Cash Management, Cost Control, Event Management, Financial Management, Financial Operations, Food Preparation, Food Services, Inventory Levels, Inventory Management, Maintain Compliance, Menu Management, Microsoft Office, Operations, Operations Management, Order Supplies, Organizational Skills, Performance Reviews, Problem Solving Skills, Restaurant, Revenue Growth, Schedule Development, Service Delivery, Staff Training
Reports To: General Manager
Compensation: $20+ per hour, 30 hours per week
Job Summary
Join the team at JoJo’s Bar in Chagrin Falls and lead the charge in delivering exceptional guest experiences! As an Hourly Manager/Supervisor, you’ll manage daily operations, drive sales, ensure top-notch service, and help create a culture of Unreasonable Hospitality that wows every guest. You’ll use tools like Restaurant 365, OpenTable, Microsoft Office, and Micros 3700 to keep things running smoothly.
Key Responsibilities
- Unreasonable Hospitality: Lead by example and deliver service that goes above and beyond every guest's expectations.
- Ensure adherence to restaurant policies, procedures, and training standards.
- Own the guest experience—always ready to solve problems, anticipate needs, and leave a lasting positive impression.
- Manage cash handling, deposits, payroll, and inventory with precision.
- Supervise daily kitchen and dining area cleaning, ensuring everything is spotless and organized.
- Maintain inventory levels, order supplies, and manage deliveries.
- Effectively schedule staff to optimize labor costs and ensure every shift is well-staffed.
- Lead staff training, hiring, and performance reviews, creating an empowered and knowledgeable team.
- Use Restaurant 365 and Micros 3700 to manage financials, operational tasks, and daily reporting.
- Collaborate with the team for menu planning, event coordination, and smooth day-to-day operations.
- Jump in and help with tasks like food running or service to keep the team moving when needed.
Tools & Technology
- Restaurant 365, OpenTable, Micros 3700, Microsoft Office