Hourly Client Specialist

Hourly Client Specialist

Salary

$25.00 - $28.00 Hourly

Location

Boulder County, CO

Job Type

Hourly

Job Number

6837(ZZ1)

Department

Community Services

Division

CSD Comm Justice Services

Opening Date

07/30/2026

Closing Date

8/16/2026 11:59 PM Mountain

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Description

Boulder County Community Services Department is seeking to hire multiple Hourly Client Specialists. Boulder County Community Services Department is seeking to hire multiple Joe Pelle Center Client Specialists Hourly/On-Call. The Joe Pelle Center (JPC) is a 24/7 facility that provides community based alternative sentencing, offering dignified and effective options to incarceration. These positions supervise clients and are responsible for operational and security elements at JPC. The JPC is a 252-bed alternative sentencing facility that houses non-residential and residential sentencing programs utilized in Boulder County.

We are seeking excited, progressive, creative, innovative and inspired individuals who can demonstrate the Community Justice Services (CJS) values of Courage, Compassion and Connection and deliver high quality services to clients at the Joe Pelle Center.

This is an hourly, non-benefited position that will work 8-28 hours per week, in a varied schedule depending on needs of shift coverage. As these are hourly positions, no set hours are guaranteed to applicants. Weekly minimum time commitment of one 8-hour shift with maximum time commitment up to five shifts a week depending on the needs of the facility and the availability of the applicant. These positions are intended to offer shift coverage and support for full-time employees. Applicants must be available and willing to work evenings, overnights, weekends and holidays. This position will work out of 3260 Airport Road, Boulder, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, this position is non-exempt (eligible for overtime).

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Hiring Salary Range: $25.00 - $28.00 Hourly

Tentative Hiring Timeline:

• Phone Screening: Week of August 17th
• First Round Interviews: Week of August 24th
• Second Round Interviews: Week of August 31st
• Language Proficiency Test (if applicable): Week of September 7th
• Reference Check: Week of August 31st

Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.

Examples of Duties

• Engages in the daily operation of all security functions, facility activities, and exercises direct and indirect supervision over clients
• Supervises safety, security and movements of staff and clients throughout the facility with the use of various types of equipment and software such as Closed-Circuit Television (CCTV), continual monitoring of interior/exterior spaces, hand-held radios, facility intercom system, audio/visual entry devices and the Unify facility management system
• Ensures the safety and security of facility and control of contraband including conducting searches of clients, client possessions and client living areas; conducting security checks of facility, facility perimeter, windows, doors, and work areas; supervising client services such as food service, laundry service mail and supervising business and personal client visitation
• Supervises and conducts standard correctional facility activities such as head counts, client searches, client substance use testing, etc., and when necessary, administers like activities with clients such as reasonable suspicion substance use testing
• Coordinates with vendors/service providers, in the continual delivery of client food and laundry services and immediately reports any staffing, operational or equipment concerns or issues to the Operations Supervisor on duty
• Adheres to local/state/ federal statutes, program standards, policy/procedures and guidelines for community-based adult correctional facilities, alternative sentencing programs and criminal justice organizations
• Maintains training and/or certification for elements required by either federal, state or local statue, such as Prison Rape Elimination Act (PREA), and for emergency response, standard evacuation procedures and administration of lifesaving techniques such as Cardiopulmonary Resuscitation (CPR), Automated External Defibrillators (AED), Narcan, etc.
• Ensures client behavior and the application of disciplinary rule and regulations
• Performs administrative and record keeping duties in support of program; documents client behavior, program activities, facility and client records retention or other types of administrative duties required by state and local statute
• Attends training through Boulder County Human Resources (HR), Community Justice Services (CJS) and conferences to keep current on job skills and current justice trends
• Participates in monthly staff meetings as required
• Develops and maintains positive working relationships with referring agencies, as well as members of the public
• Arranges transport as needed for clients
• Participates in daily shift change to ensure smooth and consistent operations of the facility
• Maintains understanding and complies with Boulder County, CJS, and Joe Pelle Center policies and procedures
• Maintains all certifications required by the CJS
• Engages in learning and development utilizing appropriate training opportunities
• Performs related work, as required
• May be reassigned during emergency situations

Required Qualifications

PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.

EDUCATION & EXPERIENCE:

Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of:

• A high school diploma or equivalent

DRIVERS LICENSE:

• Applicants must have a valid drivers license and a clean driving record
• For more information regarding a clean driving record, please click here.

BACKGROUND CHECK & FINGERPRINTING:

• A job offer is contingent on passing a background investigation with fingerprinting

Supplemental Information

PREFERRED QUALIFICATIONS:

• Bilingual in English and Spanish

• Additional compensation will be provided based on the use of bilingual skills.

• Experience working in community corrections or related field

• Experience with progressive in-person supervision

KNOWLEDGE, SKILLS, & ABILITIES:

• License/Certification Requirement: after employment position will be trained and certified to attain and possess Adult CPR, AED, Naloxone, and First Aid certification; and to maintain continuing education hours annually or as required
• Trauma informed and strength-based interviewing and counseling skills
• Ability to work directly with at-risk and disadvantaged populations including those potentially in crisis
• Ability to work effectively with other employees, clients, agencies and the public
• Skilled use of software and business applications including, but not limited to: word processing, spreadsheets, presentation software, and databases
• Excellent communication skills
• Commitment to working collaboratively within a team to ensure timely completion of work
• Motivation to work with clients in a gender-responsive, trauma informed manner and ability to demonstrate a healthy working alliance with participants to assist them with behavior change and risk
• Ability to adapt to a changing work environment and to handle multiple tasks

PHYSICAL REQUIREMENTS:

• Frequently walks, bends, crouches and sits or stands for extended periods of time
• Pushing/pulling meal cart
• Occasional lifting and carrying
• Frequent hand/eye coordination to operate computer keyboard and office equipment
• Vision for reading, recording and interpreting information
• Speech communication and hearing to maintain communication with employees and members of the public

Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.

Along with offering competitive pay and a caring work environment, Boulder County offers hourly employees the following benefits:

• peace of mind for the future with PERA pension, PERA 401k, and Social Security retirement plans;
• ways to get around town with discounts on the RTD Eco Pass;
• paid medical leave;
• the opportunity to take charge of your well-being through a nationally-recognized wellness program.

01

Are you at least 18 years of age or older? (Required)

• Yes
• No

02

Do you have a high school diploma or equivalent? (Required)

• Yes
• No

03

Do you have a valid drivers license and clean driving record? (Required)

• Yes
• No

04

Describe a specific example of how you built and maintained a strong working relationship with coworkers or partners from another team or organization, especially when there were differing perspectives or challenges. What actions did you take, and what was the outcome?

05

Working with justice involved individuals, sometimes staff must have difficult conversations with clients to hold them accountable. How would you handle those moments, and how would you communicate them?

06

One of our guiding values is around Inclusion. We value, respect, and support all individuals by being an inclusive, culturally responsive county government. What do you perceive as a challenge when working with a diverse workforce?

07

What training or other information have you received about implicit bias?

Required Question

Employer Boulder County

Address 2025 14th Street

Boulder, Colorado, 80302

Phone 303-441-3525

Website http://www.bouldercounty.org