Hourly Assistant Manager

Pizza Hut

Cleveland, TN

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JOB DETAILS

SKILLS

Change Management, Communication Skills, Corporate Compliance, Corporate Policies, Customer Experience, Detail Oriented, Disciplinary Action, Diversity, Federal Laws and Regulations, Food and Beverage Industry, Hospitality and Tourism, Interpersonal Skills, Inventory Management, Leadership, Microsoft Office, Organizational Skills, Performance Reviews, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, QoS (Quality of Service), Resource Management, Restaurant, Retail, Retail Management, Safety/Work Safety, Sales, Sanitation, State Laws and Regulations, Succession Planning, Team Lead/Manager, Writing Skills

LOCATION

Cleveland, TN

POSTED

Today

Summary: The Hourly Assistant General Manager supports the day to day operations of the assigned restaurant, including: sales building, inventory and labor controls, quality of product and service and sanitation at the direction of the Restaurant General Manager. The Store AssistantGeneral Manager supports activities related to the associates, ensuring their ability to perform as a team and achieve the goals for the restaurant and the brand. In addition, this position is focused on continually developing the skills needed to become a Restaurant General Manager.

Competencies:
• Complex problem-solving skills
• Sound judgment and decision making
• Time and Financial Resource Management
• Ability to lead with respect and integrity
• Detail-oriented and organized
• The ability to lead a team and function within a team
• Strong interpersonal and communication skills, both verbal and written
• Maintaining a high performance and accountable culture
• Ability to motivate and empower a team to deliver the best
• Possess strong change management skills
• Self-driven and flexible
• Microsoft Office Suite proficiency

Essential Job Functions:
• Support the Restaurant General Manager with the responsibility and management of all associates
• Maintain a high energy attitude to motivate associates and satisfy guest needs.
• Ensures food, beverage and service quality meet or exceed standards.
• Recruit, interview, hire and conduct performance appraisals for associates.
• Responsible for assisting with development and succession planning for associates.
• Provide disciplinary action for associates and terminations, when applicable.
• Performing any or all of the following duties, as directed by the Restaurant General Manager: preparation and submission of all required paperwork, all cash handling procedures are followed, restaurant assets are maintained and controlled, inventories of food/beverage and small wares are controlled, compliance with all local, state and federal laws, as well as compliance with all company policies.
• Ensures a safe working and customer experience environment by facilitating safe working behaviors for all associates.
• Other duties, as needed.

Succession Planning
• This position is designed to be a developmental role for those associates desiring a position as Restaurant General Manager in the future. This position provides the SAM with the opportunity to develop the skills needed for promotion. SAMs who decline an offer of promotion to Restaurant General Manager more than three (3) times may be subject to demotion.

General Conditions and Physical Demands:
• 50+ hours per week (days and hours dependent on business needs, therefore flexibility is required to address urgent matters, as needed)
• Lift, move or carry up to 75 pounds
• Bend or twist body, keep and regain balance, kneel, crouch, stoop and crawl.
• Repetitive motions, use of hands to handle, control and feel objects or tools, frequent time standing and walking

Travel
• Occasional travel for off-site meetings

Required Education and Experience
• High School Diploma or equivalent
• Has a minimum of six (6) months as a Shift Manager or one (1) year in a leadership role in the restaurant, hospitality or retail industry, with responsibility for direct reports.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change, with or without notice.

At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.

About the Company

Pizza Hut

As a global leader in the restaurant industry, Pizza Hut makes hungry customers happy while cultivating a fun, supportive culture among team members. When you join the team, we invest our resources in your personal success, and with a wide range of opportunities for growth and locations all over the country, the possibilities are only as limited as your drive. Here you can become your best, make friends, and have fun. Take your next step and live Life Unboxed!

Pizza Hut and our franchise partners’ values challenge and inspire us to elevate the Pizza Hut brand and culture while championing the customer experience. In everything we do, in everything we are, we will always feed more possibilities and help you become your best, make friends, and have fun.

The Pizza Hut brand has a long history of firsts – the first national chain to offer online delivery ordering, the first pizza delivery to outer space, a world-record setting delivery to the summit of Mt. Kilimanjaro – and we’re not slowing down any time soon. Pizza Hut is always looking for ways to innovate processes and deliver an even more exceptional service and product.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Restaurant/Food Services

EMPLOYEE BENEFITS

Life Insurance, 401K, Childcare

FOUNDED

1958

WEBSITE

https://jobs.pizzahut.com/