JSK Hospitality is looking for an experienced Hotel General Manager to lead our Residence Inn Louisville Northeast. You’ll own the full operation — guest experience, team leadership, brand standards, and P&L results — while building a culture that people actually want to be part of. If you know how to run a select-service hotel, develop people, and hit the numbers without burning out the team, we want to talk. Responsibilities - Lead overall hotel operations to deliver consistent guest satisfaction scores and brand standards
- Own the P&L: drive revenue, control costs, and hit budgeted profit goals
- Recruit, train, coach, and develop department heads and associates
- Ensure high standards of cleanliness, maintenance, and safety across the property
- Manage labor, scheduling, and productivity while maintaining service levels
- Partner with sales and revenue management to maximize occupancy and ADR
- Handle guest issues and recovery with ownership and professionalism
- Maintain compliance with Marriott brand standards, local regulations, and company policies
- Build a positive, accountable team culture focused on service and results
- Report regularly to regional leadership on performance, challenges, and opportunities
Required Qualifications - 3+ years of hotel management experience, with at least 1–2 years as General Manager or Assistant General Manager at a select-service or extended-stay property
- Proven track record of managing P&L and improving guest satisfaction scores
- Strong leadership and coaching skills with experience developing teams
- Working knowledge of Marriott systems and brand standards preferred
- Ability to work flexible hours, including evenings, weekends, and holidays as needed
- Valid driver’s license and ability to travel occasionally for training or meetings
Preferred Qualifications - Prior Residence Inn or Marriott select-service experience
- Revenue management or sales background
- Bilingual (English/Spanish) a plus
Benefits & Perks - Competitive base salary + performance bonus
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Employee hotel discounts across the JSK portfolio and Marriott network
- Career growth opportunities across a growing multi-property company
- Supportive leadership that values results and people
About Us: JSK Hospitality is a South Bend, Indiana-based hotel management, investment, and development company operating Marriott, Hilton, and IHG branded properties. We focus on strong operations, guest service excellence, and building long-term careers for people who want to grow with us.
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