Location Kohler WI
Opportunity
Responsible for extending a friendly greeting and farewell to guests and members and providing prompt and knowledgeable customer service.
SPECIFIC RESPONSIBILITIES
Guest Registration Departure A. Prompt cheerful and proper greeting of guests. B. Register guests in and out of applicable software systems. C. Provide guests with information on the venue and resort. D. Use guest name frequently
Cashiering A. Handle all monetary transactions at the front desk as appropriate according to cash handling guidelines. B. Accurately post or refund guest charges and fees
Informational Services A. Provide courteous response to special requests. B. Knowledgeable about property surrounding area local attractions and shopping. C. Responsible for the enforcement of venue policies and procedures. D. Respond appropriately during emergencies and disturbances know who to contact if outside assistance is needed appropriate documentation etc. E. Be knowledgeable of all H&RE Group programs events and classes and respond to inquiries. F. Monitor lobby traffic. G. Adhere to established safety procedures and guidelines
Miscellaneous A. Act as switchboard operator after regular scheduled hours. B. Perform miscellaneous administrative jobs as assigned. C. Responsible for all opening and closing procedures when scheduled. D. Complete special projects as assigned by leaders
Guest Room Reservations A. Respond to reservation requests made by guests. B. Explain rate structure available rooms facilities and services. C. Knowledge of all facilities and hours of operations. D. Record and conduct guest room wake-up calls.
This is a part-time opportunity. Shifts will vary between 6:00am and 10:00pm. Weekends are required.
Gracious living is marked by qualities of charm, good taste and generosity of spirit. It is further characterized by self-fulfillment and the enhancement of nature. Our mission is to improve your sense of gracious living in every experience you have with a KOHLER® product or service.