Must be available both Saturday & Sunday mornings from 9am- 4pm
Bonus if you have flexibility on Friday or Monday (10am- 3pm)*
Hair of the dog is a high-volume, fast casual brunch/lunch restaurant located in the heart of Downtown Norfolk.We are looking for a Host, expo or support staff to join our team and be the first point of contact for our guests.
A Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.A Food Expeditor responsibility ensures the smooth and timely flow of orders from waiters to the kitchen, checks dishes for accuracy and presentation, assists in final dish preparation, maintains fast service, handles customer complaints, and upholds quality and sanitation standards.A Support staff member has the flexibility and knowledge to be able to float in-between both jobs list above.
Qualifications
- Restaurant experience preferred, but not necessary
- Must be able to work weekends & holidays
- Knowledge of basic customer service and pleasant, positive attitude
- Able to stand for long periods
- Able to lift at least 20 pounds
- Good hearing for safety and accurate communication
- Command of the English language
- Basic computer skills
Responsibilities and Duties
- Report to work in full uniform for each shift and being responsible for clock in/out
- Perform host stand set-up, opening duties, running side work, and closing duties
- Positive and uplifting first and last impression to our patrons
- Communicate and seat guests in an organized, professional, and friendly fashion
- Accept reservations (when applicable) and quote waiting periods per manager's criteria.
- Attend all employee meetings and bring suggestions for improvement
- Maintain restaurant safety and sanitation policies
- Assist in table maintenance when able
- Work with "teamwork" always in mind.
- Friendly and courteous telephone manners
- Keep a clean and professional appearance at all times.
- Performing other related duties as assigned by the General Manager/Supervisor
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Hair of the Dog Eatery (Located in Downtown Norfolk,Loehmann'sPlaza off Virginia Beach Blvd, and Hampton Blvd across the street from ODU)
Offering an eclectic twist on good ole southern home cooking with focus on local ingredients. We opened the first Hair of the Dog in Virginia Beach on the boulevard with excitement to bring something new and fresh to the scene. We've been met with great enthusiasm since our first opening several years ago in Virginia Beach and thought expanding to Norfolk, specifically the ODU area made perfect sense.
From day one, we've prided ourselves on offering a modern and eclectic spin on Southern breakfast and comfort foods, with our full made from scratch menu offered all day, to go along with our extensive craft beer list and our creative spin on traditional cocktails like Bloody Marys' and Mimosas. We are proud of the kitchens we run and of the service staff whose primary goal is to provide you with the very best experience, every single time you walk in the door.