The Host Support Specialist is a dedicated and detail-oriented individual responsible for supporting departmental operations and administrative tasks related to product information, pricing, cost, and promotional activities at Dierbergs. This role requires exceptional organizational skills, effective communication, and the ability to thrive in a fast-paced environment. The primary work hours are Monday through Friday, approximately 7:00 AM - 4:00 PM.
About the role
Pricing & Promotions
Review and enter coupon and bonus point offers
Process and verify temporary price reduction (TPR) contracts
Update vendor cost changes and adjust retail pricing
Review competitive pricing data and make necessary updates
Plan and manage holiday markdown pricing
Adjust monthly liquor pricing and promotions
Set up and test Storeline promotions and communicate updates
Ad Planning & Item Management
Prepare weekly ad plans and maintain schedules
Manage key deadlines for ordering, forecasting, and pricing
Process ad revisions and proof advertisements
Handle discontinued product updates and notify store teams
Review and set up new products in internal systems
Monitor store data and update price look-up (PLU) codes
Manage store sign requests and pricing updates
Data & System Operations
Process item updates in product databases
Review daily reports for pricing and product accuracy
Format and post monthly promotional files for approval
Maintain digital catalogs and onboard new suppliers
Ensure proper syncing of key systems and reports
Troubleshoot system errors related to pricing, tags, and scales
Cross Functional Collaboration & Administrative Support
Respond to emails from stores, buyers, marketing, and accounting teams
Manage inventory and supply distribution for stores
Process orders for store fixtures and obtain approvals
Work with IT to set up new suppliers and resolve system issues
Coordinate with store teams to troubleshoot equipment and pricing issues
Handle seasonal and holiday product orders
Provide additional administrative support as needed
About you
Knowledge, Skills, and Attributes
Strong attention to detail and ability to process large volumes of data accurately
Excellent organizational and time management skills with the ability to meet deadlines
Effective written and verbal communication skills for cross-functional collaboration
Strong proficiency in Microsoft Excel
Ability to troubleshoot system issues and escalate as necessary
Strong problem-solving skills with a proactive approach to operational challenges
Ability to work independently and manage multiple tasks in a fast-paced environment
Experience
2-4 years of experience in a related field such as retail operations, merchandising support, pricing analysis, or administrative coordination
Experience handling product pricing, promotions, vendor cost management, or category support
Familiarity with data entry and management of product, pricing and promotions (Product Information Management, Master Data Management and Retail Pricing Systems, Scale systems, or similar), and troubleshooting system-related issues
Experience managing reports, handling email inquiries, and working cross-functionally with internal teams
Education
What's in it for you?
Health and retirement benefits including medical, dental, short-term and long-term disability, 401(k) with company match, FSA, and life insurance
Hybrid work schedule and flexibility
Weekly pay
Paid time off provided, including vacation, personal days, and sick days
Employee Assistance Program for you and your family to assist in many of life's challenges, from short-term counseling, legal questions to financial guidance
Associate-only savings, free products, bonus points, sweepstakes and more - being a part of our team has its perks with Dierbergs Rewards
Wellness initiatives and volunteer opportunities to keep you healthy, engaged and involved
Rewards, recognition and appreciation programs and events to spotlight you AND your exceptional talents
This description is representative only and is not inclusive of the tasks that an associate in the position may be required to perform.