The Hospitality Operations Manager oversees front-of-house dining operations in a large university setting, supporting multiple dining units and ensuring high standards in food quality, service, cleanliness, and sanitation.
They supervise 25-30 unionized staff and chefs, develop service standards, conduct inspections, and gather guest feedback to enhance the dining experience.
The role involves planning meals, supporting special events, managing budgets, and maintaining strong relationships with campus stakeholders.
Qualified candidates need a bachelor's degree or equivalent experience, ServSafe certification, and strong leadership and communication skills.
Additional responsibilities include staff training, performance evaluations, and adherence to university policies.
This full-time, on-site position offers a salary range of $68,000 to $120,500.