Access Control, Biotech and Pharmaceutical, Call Centers, Catering Services, Communication Skills, Cross-Functional, Customer Experience, Customer Relations, Customer Support/Service, Driver's License, Executive Assistant Skills , Healthcare, Interpersonal Skills, Legal, Maintain Compliance, Microsoft Office, Multitasking, Operations Management, Organizational Skills, Problem Solving Skills, Process Improvement, Technical Leadership
South San Francisco, California
Our Client, a world leader in Biotechnology is looking for a "Hospitality Ambassador" for SSF, CA
Job Duration: Long Term Contract (Possibility Of Extension)
Pay Rate: $33/hr on W2
Company Benefits: Medical, Dental, Vision, Paid Sick leave, 401K
Our Client is looking for an Hospitality Ambassador to provide an exceptional customer experience for employees, visitors, and business partners. This customer-facing role serves as the first point of contact at the corporate campus, delivering white-glove hospitality while partnering closely with Security to ensure a safe, welcoming, and professional environment. The ideal candidate is service-oriented, highly organized, and thrives in a fast-paced corporate setting.
Key Responsibilities:
- Welcome employees, visitors, and guests with a professional and hospitality-focused approach.
- Serve as the primary point of contact for front desk and lobby operations.
- Manage visitor registration, badge issuance, host notifications, and access control procedures.
- Partner with Security to ensure compliance with visitor management and campus access policies.
- Coordinate vendor deliveries, catering, packages, and special guest requests.
- Provide phone and call center support by responding to inquiries professionally and efficiently.
- Support workplace programs including parking placards, transportation/Clipper Cards, and lobby amenities.
- Assist with document distribution and internal delivery services.
- Maintain lobby appearance, office supplies, and reception areas.
- Support multiple lobby locations as needed and assist with special projects and process improvements.
- Collaborate with cross-functional teams including Security, Facilities, Events, Legal, Executive Assistants, and Workplace Services.
Required Qualifications:
- Bachelor's degree in any discipline.
- 3–4+ years of experience in corporate hospitality, concierge services, executive reception, luxury hospitality, or customer-facing corporate environments.
- Exceptional customer service and interpersonal communication skills.
- Experience managing front desk operations and visitor management.
- Ability to handle confidential and sensitive information with discretion.
- Strong organizational, multitasking, and problem-solving skills.
- Proficiency with Microsoft Office Suite and Google Workspace.
- Comfortable learning new workplace technologies and visitor management systems.
- Valid California Driver's License.
Preferred Qualifications:
- Experience supporting executive offices or large corporate campuses.
- Knowledge of visitor management and badge access systems.
- Experience working in biotechnology, healthcare, technology, or other corporate environments.
- Background in luxury hospitality, hotels, concierge, or workplace experience programs.
If interested, please send us your updated resume at
hr@dawarconsulting.com
/kavitha@dawarconsulting.com