Hospital Patient Services Clerk 1

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Review Vacancy

Date Posted 01/15/26 Applications Due 06/30/26 Vacancy ID 207493

Basics

Schedule Location Job Specifics How to Apply

NY HELP Yes

Agency SUNY Upstate

Title Hospital Patient Services Clerk 1

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 07

Bargaining Unit CSEA Local 658 (NYS Teachers' Retirement System)

Salary Range From $37,121 to $37,121 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri Hours Per Week 40

Workday

From 7:30 AM To 6 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Onondaga Street Address SUNY Upstate Medical University 750 East Adams Street City Syracuse State NY Zip Code 13210

Duties Description Duties include but not limited to:

• Will conduct phone interview of patients/family members for demographic and insurance data into EPIC computer system;
• Provide information and directions to patients;
• Verify Medicaid, Medicare and HMO accounts.
• Will participate in cross training in other Patient Access Services (PAS) areas.
• Provide clerical support duties including answering telephones, filing, copying, etc. and complete other duties as assigned.
• Must be able to prioritize work, handle multiple tasks effectively in a timely and accurate manner and function under stressful situations.
• Excellent communication, organization, and customer service skills are necessary.

Minimum Qualifications One year full-time clerical, secretarial or patient care experience in a healthcare setting.

Additional Comments Please apply to this posting directly on our website at the following link or by searching job#82511 Link to posting: https://careers.upstate.edu/home

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources Telephone 315-464-4830 Fax Email Address emailhr@upstate.edu Address Street SUNY Upstate Medical University 750 East Adams Street City Syracuse State NY Zip Code 13210

Notes on Applying Please apply for this position directly on our website!

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