Hospital Nurse Care Coordinator / Nurse Navigator (RN or LPN) Location: Hospital-Based | Periodic Mobile Responsibilities
Employment Type: Full-Time
Company: Iris Medical Group Job Description Iris Medical Group is seeking a compassionate and motivated Hospital Nurse Care Coordinator / Nurse Navigator (RN or LPN) to support patients during the critical transition from hospital to home. This hospital-based role focuses on patient engagement, discharge coordination, and Transitional Care Management (TCM) to improve outcomes and reduce readmissions. The ideal candidate is personable, empathetic, highly organized, and passionate about patient-centered care. This role works closely with hospital teams, patients, families, and Iris Medical Group providers to ensure seamless post-discharge follow-up. What You'll Do Patient Engagement & Bedside Coordination Meet patients in the hospital prior to discharge, when possible Introduce Iris Medical Group and explain the Transitional Care Management (TCM) program Provide a warm bedside handoff to reduce anxiety and build trust Answer patient and family questions regarding post-discharge care Confirm patient contact information and preferred communication method Coordinate timing of the initial post-discharge visit
Care Coordination & Transition Planning Verify home environment, caregiver support, and safety needs Assess and coordinate durable medical equipment (DME) and home services Collaborate with hospital case management, nursing, and provider teams Communicate discharge plans to Iris Medical Group clinical staff Support timely follow-up and continuity of care
Documentation & Communication Document patient interactions and coordination activities accurately in the EHR Maintain professional communication with patients, families, and care teams Identify and escalate barriers to care as appropriate
Qualifications Required Active RN or LPN license (state-specific, as applicable) Clinical experience in a hospital, inpatient, discharge planning, or care coordination setting Strong communication and interpersonal skills Ability to work independently and as part of a multidisciplinary team Reliable, organized, and detail-oriented
Preferred Experience with Transitional Care Management (TCM), nurse navigation, or case management Familiarity with post-acute care coordination and workflows Knowledge of community resources, DME, and home health services
Skills & Attributes We Value Passion for patient-centered care Empathy, professionalism, and strong bedside manner Resourcefulness and problem-solving ability Strong work ethic and accountability Comfort working in a fast-paced hospital environment Flexibility for periodic mobile or community-based responsibilities
Work Environment Why Join Iris Medical Group At Iris Medical Group, we specialize in high-touch, coordinated care that bridges the gap between hospital and home. Our Nurse Care Coordinators play a critical role in improving patient experience, reducing readmissions, and delivering compassionate, quality care during vulnerable transitions. Apply today to become part of a team committed to making post-hospital care seamless and patient-focused.
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