Hospital Medicare Biller (Remote)

Hospital Medicare Biller (Remote) at ScionHealth

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Empowering the Hands that Heal

Hospital Medicare Biller (Remote)

Brentwood, Tennessee

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• Overview
• Success profile
• Culture
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Overview

ScionHealth strives to provide quality-driven, patient-centered acute and post-acute hospital solutions. The health system is focused on driving innovation, serving its communities, and investing in people and technology to deliver compassionate patient care and excellent health outcomes. Based in Louisville, ScionHealth operates 79 hospital campuses in 25 states - 61 long-term acute care hospitals and 18 community hospital campuses and associated health systems.

Success Profile

What do you need to be successful at ScionHealth? Here are the top traits we're looking for:

• Communicator
• Creative
• Deadline-oriented
• Goal-oriented
• Problem-solver
• Strategic

Our Culture

• Driven by quality: We believe that if we focus on delivering quality care, exceeding expectations related to customer service and supporting our people, our business results will follow.
• We equip our hospitals and our people with the resources, technology and expertise they need to deliver the best possible care to patients.
• We're always looking to find better ways to support caregivers by improving what we do, sharing best practices, and responding to the changing needs of our people and the patients they serve.

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Hospital Medicare Biller (Remote)

Brentwood, Tennessee

Facility ScionHealth Corporate Support Center

Req ID 554535 Post Date 04/21/2026 Category Administrative

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Description

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

The Patient Account Representative I performs a variety of revenue cycle activities including billing, collections, cash posting, and customer service in support of hospital and physician accounts. This position ensures accurate and timely financial documentation and reimbursement through effective communication with patients, insurance companies, and other stakeholders. The representative maintains compliance with all regulations including HIPAA, and adheres to organizational policies and procedures.

Essential Functions

• Accurately and efficiently processes patient accounts, including billing, collections, and payment posting.
• Responds to and resolves inquiries from patients, insurance carriers, and internal departments.
• Prepares and submits claims using billing systems; works claim edits and rejections.
• Follows up on unpaid accounts and performs collections activities as appropriate.
• Researches and applies unidentified payments.
• Balances daily cash posting and reconciles discrepancies.
• Files appeals and reconsideration requests as per department protocol.
• Identifies and reports overpayments; ensures appropriate refunds.
• Participates in A/R clean-up projects and other revenue cycle initiatives.
• Maintains productivity and quality standards while managing daily work queues.
• Demonstrates ownership and accountability in completing assignments.

Knowledge/Skills/Abilities/Expectations

• Ability to communicate effectively, both verbally and in writing.
• Ability to work independently with minimal supervision.
• Strong customer service and interpersonal skills.
• Basic general accounting and bookkeeping knowledge.
• Knowledge of medical billing practices and medical terminology.
• Proficient in Microsoft Excel, Word, Outlook, and experience with systems such as Epic and SSI (preferred).
• Operates 10-key pad efficiently (for cash posting roles).
• Demonstrates flexibility and teamwork across all business office functions.

Qualifications

Education

• High School Diploma or GED Equivalent

Licenses/Certifications

• Relevant licensure and practices obtained within timeframe required by facility policy

Experience

• 1-2 years previous hospital and/or physician business office experience preferred

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Benefits

• Career Development

We support growth and development for all our employees through various means and in programs designed to foster inclusion.

• Healthcare

Your health is important to us. We offer a comprehensive benefits program and resources to support healthy lifestyles for you and your family.

• Retirement Plan

Employees can contribute to their retirement with plans that allow for pre-tax or after-tax contributions through payroll deductions.

• Paid Time Off

With paid holidays and unlimited PTO, you are encouraged to take the time you need to relax and recharge with family and friends.

• Work-Life Balance

Work-life balance is not just a perk, it is encouraged. We believe that our employees work their best when they're allowed to be their best selves in and out of the office.

• Miscellaneous Benefits

Whether you're looking for pet insurance, identity theft protection, or select discounts from hundreds of local and national merchants, we have a variety of benefits that help provide peace of mind.

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680 South Fourth St, Louisville, KY 40202 | 855.563.4473

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