Overview
Lead with Compassion. Serve with Purpose. We have an exciting and rewarding opportunity for a RN Hospice Administrator to join our leadership team. This role is ideal for a licensed Registered Nurse RN with strong leadership experience in hospice care, home health, or clinical operations management.
If youre a natural leader who is passionate about patient-centered care, team development, and clinical excellence, we invite you to bring your talent to a place where you can truly make a difference.
The Administrator RN II provides strategic leadership and operational oversight for assigned Hospice location with a mid-size census. This role will oversee and lead the day-to-day operations, including managing and directing interdisciplinary teams, ensuring the delivery of high-quality and patient-centered care, fostering a culture of compassion, respect, and integrity to meet business and organizational goals, regulatory standards, and community needs.
Responsibilities include:
• Leadership and development • Financial performance • Community outreach • Human resources • Office operations • Communication and relationship building with the Governing Body, referral partners, and the community
In this role, the Administrator ensures assigned Hospice location delivers outstanding service while upholding the companys mission, vision, and values.
Essential Functions
• Provides leadership for a mid-sized hospice program, accountable for clinical quality, operational performance, and balanced sustainable census growth. • Demonstrates a commitment to excellence through focusing on quality care and/or service. • Incorporates continuous quality improvement principles in day-to-day activities. • Promotes and monitors compliance with requirements and standards established by accrediting or licensing agencies, regulatory agencies, and state or federal law relevant to areas of responsibility. • Uses statistical and qualitative information to manage quality. • Requires employees to exhibit technical knowledge and effective skill education related to their job. • Ensures policies and procedures are followed. • Accepts responsibility for remaining current in the latest trends, developments, and technologies relative to area of work by actively pursuing self-development, attending in-services, and circulating relevant information to appropriate employees. • Develops, recommends, and implements policies and procedures in collaboration with the Governing Body that guide and support the provision of services. • Manages Human Resources effectively. • Shows consistency between words and actions. • Promotes positive communications and keeps employees informed of changes by ensuring meetings with appropriate staff are conducted and documented. • Is available to employees when issues arise. • Promotes and provides for core orientation, plus location and job-specific orientation in service training and continuing education for employees, volunteers, and contract personnel. • Conducts educational programs for outside agencies as deemed necessary. • Recommends a sufficient number of qualified and competent persons to provide services. • Responsible for the selection, supervision, and evaluation of interdisciplinary team members. • Collaborates with the Governing Body, Corporate leadership, and employees to establish goals and standards for performance reviews and monitors progress regularly and redirects efforts where goals are not being met. • Determines qualifications and competence of employees. • Completes all performance evaluations prior to due date. • Takes appropriate and timely action in disciplinary situations, documents actions taken in accordance with policy. • Makes appropriate assignments among employees in accordance with their personal abilities and limitations, ensuring fair and consistent workload distribution. • Manages Office Operations effectively. • Directs the multiple teams of the assigned location, if applicable. • Plans and organizes tasks and resources to achieve strategic goals and objectives. • Consistently demonstrates the ability to recognize, establish, and deal with priorities. • Measures progress toward set goals, takes corrective action on projects as appropriate. • Considers the impact of department, location, provider decisions on the overall functioning of the company and its hospice affiliates. • Reviews and analyzes facts of a situation when developing a plan of action, considers all relevant information to make the most informed decision possible. • Achieves predetermined objectives and goals. • Participates in selecting outside sources for needed services. • Ensures contract management is maintained for services from outside vendors/providers. • Assesses and improves branch/department performance, as well as individual teams performance. • Ensures documentation of services is accurate and timely. • Monitors and supervises the quality of patient care of assigned locations. • Processes emergency calls and requests for assistance. • Assists with problem-solving for patients in all settings. • Prepares, monitors, and reviews monthly bills, supply costs, expense requests, mileage reimbursement, payroll, and other expenses. • Makes recommendations for service area regarding market opportunities for new programs or services. • Ensures accuracy of marketing materials, public information materials, and activities. • Provides a safe environment for patients, visitors, customers, and employees. • Investigates and completes detailed reports of any incidents, accidents, grievances, complaints, medication errors, and other problems within the time frames established by policy and implements corrective and/or preventive action immediately. • Works with physicians, patients, families, staff, and others regarding problems, needs, and concerns. • Responsible for supervision and evaluation of family satisfaction surveys. • Incorporates safety topics into staff meetings. • Regularly reviews safety policies and procedures to include the Emergency Preparedness Plan, ensuring that all employees are oriented to and understand their role in safety policies and procedures.
About You
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
• Registered Nurse with a minimum of an Associates Degree in Nursing required • Bachelors degree in nursing (BSN) from an accredited school of nursing preferred
Experience
• Three to five years of healthcare sales management experience preferred • Minimum one year of management/supervisory experience required • Two or more years of experience in hospice/home care required • Meets all state-specific requirements for the Administrator role • Three years of experience in direct patient care in a clinical setting preferred • Strong understanding of hospice regulations, compliance, and Medicare conditions of participation • Proven ability to manage teams, budgets, and interdisciplinary operations • Exceptional communication, organizational, and leadership skills • Commitment to high-quality, compassionate care for patients and families
Licenses, Certifications, and/or Registration
• Current license to practice nursing in the state of requested employment, if applicable • CPR Certification • Current automobile insurance and valid drivers license
We Offer
Benefits for All Associates
• Full-Time, Part-Time, and Per Diem • Competitive Pay • 401k with Company Match • Career Advancement Opportunities • National and Local Recognition Programs • Teammate Assistance Fund
Additional Full-Time Benefits
• Medical, Dental, Vision Insurance • Mileage Reimbursement or Fleet Vehicle Program • Generous Paid Time Off (7 Paid Holidays) • Wellness Programs • Telemedicine • Diabetes Management • Joint & Spine Concierge Care • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) • Free Continuing Education Units (CEUs) • Company-paid Life & Long-Term Disability Insurance • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply Now
If youre an experienced healthcare leader looking for your next challenge, we want to hear from you. Join a team that values compassion, leadership, and meaningful work-when life matters most.
Legalese
This is a safety-sensitive position. Employee must meet minimum requirements to be eligible for benefits. Where applicable, employee must meet state-specific requirements. We are proud to be an EEO employer. We maintain a drug-free workplace.
ReqID 2026-134810 Category: Branch Admin and Clerical Position Type: Full-Time Company: Gentiva Hospice