Overview
Connect Care. Guide Families. Make Every Day Count.
We are seeking a Hospice Clinical Liaison (LPN/LVN) to represent our hospice program to healthcare facilities such as nursing homes, assisted living communities, and hospitals. In this role, you will be the bridge between patients, families, and care teams-providing education, coordinating referrals, and ensuring a smooth transition to hospice services. This position requires clinical expertise, excellent communication skills, and a passion for building lasting relationships in the healthcare community.
Essential Functions
Educate referral sources on hospice benefits, clinical outcomes, and eligibility criteria
Meet with patients and families to explain hospice services and coordinate the admission process
Gather and submit clinical information to support patient terminal prognosis for RN review
Collaborate with branch staff, field sales teams, and referral sources to ensure timely care coordination
Participate in community outreach through speaking engagements, in-services, and healthcare events
Support compliance with federal, state, and Medicare hospice regulations
Document activities accurately in the contact management system (CRM)
About You
Knowledge, Skills, and Abilities
Excellent interpersonal and customer service skills.
Ability to work independently while thriving in a team-focused environment.
Strong presentation and communication skills in both formal and informal settings.
In-depth knowledge of hospice regulations, discharge planning, and referral processes.
Proficiency with Microsoft Word, Excel, and CRM/documentation systems.
Willingness to travel within an assigned territory, with occasional overnight stays.
Education
Experience
Minimum two years' experience as an LPN/LVN in hospice, home health, oncology, or long-term care.
Three to five years of clinical liaison or healthcare marketing experience preferred.
Licenses/Certifications
Current LPN/LVN license in the state of practice.
CPR certification.
Valid driver's license and automobile insurance.
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply Today - Your work can help transform how care is delivered.
Legalese
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
ReqID: 2026-139813 Category: Sales and Sales Leadership Position Type: Full-Time Company: Heartland Hospice