Hospice Assistant Clinical Team Manager (LVN)

About ANX: Founded in 2007 by nurses whose visions for the company are built on client-focused quality care for patients and their families first– ANX is committed to providing expert, reliable care utilizing best practices with an emphasis on community health. 

Home Healthcare: We provide physician-ordered skilled nursing and health care services to homebound patients recovering from illness or injury. We have worked with physicians and families in developing custom home care solutions for patients requiring specialists in wound care, diabetes management, cardiac rehabilitation, physical therapy, occupational therapy, speech therapy, nutritional assessments and dietary counseling.

ANX Hospice Care: ANX also provides 24/7 hospice care for individuals with limited life expectancies or for patients no longer willing to seek aggressive medical treatment. Hospice care is provided by our specially-trained team of health care professionals, including a medical director/physician, medical social worker, skilled nurse, home health aide, spiritual counselor and hospice volunteer.

With these strong values, we are able to partner with multiple insurances, offer an array of services, and have been awarded with:

• Best Places to Work (2017 to 2025) - SF Business Times/Silicon Valley Business Journal
• Gold Seal of Approval from The Joint Commission for meeting rigorous performance standards in delivering quality, safe care
• CMS - Center for Medicare & Medicaid Services Certified
• Health Plan of San Mateo Preferred Partner
• Kaiser Permanente Preferred Partner
• Dignity Health Preferred Post-Acute Care Partner
• 5.0 Star Reviews on Indeed
• 4.6 Star Glassdoor Rating with 95% CEO approval

 Benefits Of Joining ANX:

• Earn $110,000-$120,000 per year DOE
• Strong market competitive compensation plans
• Medical, Dental and Vision Coverage
• Paid time off, sick time and holiday pay
• Options for FSA, Dependent Care, Commuter Benefits
• Company paid life insurance
• Employee Discount Program

Position Summary:

Dedicated and compassionate nurse with extensive experience in providing quality end-of-life care to patients and their families. Skilled in managing a team of healthcare professionals, coordinating care plans, and ensuring compliance with regulations and policies. Strong communication and organizational skills with a proven ability to create a supportive and comforting environment for patients in their final days.

Key Responsibilities: 

• Will be working directly and alongside the RN Clinical Team Manager.
• Oversee daily operations of the hospice facility and ensure delivery of high-quality care to patients.
• Supervise a team of nurses, social workers, chaplains, Home Health Aides and other ancillary staff members.
• Ensure all disciplines develop and implement care plans tailored to the individual needs of each patient.
• Collaborate with physicians, families, and other healthcare providers to ensure comprehensive and high quality care is provided.
• Audit, monitor and evaluate the effectiveness of care plans and guide the staff to write measurable goals.
• Ensure compliance with regulatory requirements and maintain accurate patient records.
• Provide emotional support and guidance to patients and families during the end-of-life process.
• Assures staff competence and performance levels through making field visits, evaluating documentations and providing in-services.
• Participate in interdisciplinary meetings to discuss patient care and make recommendations for improvement.
• Conduct staff training and development to enhance skills and knowledge in hospice care.
• Directs all patient care services for the team, including volunteer and bereavement, and ensures that services are rendered as integrated components of the interdisciplinary plan of care.
• Assures staff competence and performance levels through making field visits, evaluating documentation.
• Participates in all potential alive discharges to ensure effective discharge planning.
• Participate in on-call rotation.
• Active engagement in intake, referrals, hospice information to families.
• Assures that service issues with patients/families or internal customers are resolved promptly and satisfactorily.
• Active participation in the roll out of new projects to team members.
• Assist team in making patient visits as needed.
• Be a mentor and support to all new hires. Follow them on the field and evaluate performance.
• Lead interdisciplinary group team meetings with guidance from Clinical Supervisor.
• Help the team with visiting or admitting patients as needed.
• Oversees the team schedule and coordination of services to insure coverage for all patients on the team 24/7.
• Ensure that payroll is accurate and complete to include meal breaks.
• Participates in QAPI (Quality Assurance Performance Improvement) program and other benchmarking reports.

Qualifications:

• Licensed Vocational Nurse
• Minimum of 1 year of experience in hospice care preferred, with at least 1 year in a supervisory role.
• Strong knowledge of hospice regulations, policies, and procedures.
• Excellent communication, leadership, and interpersonal skills.
• Ability to work effectively in a fast-paced and emotionally charged environment.
• Compassionate and empathetic attitude towards patients and their families.
• Proficient in using electronic medical records (EMR) and other software.