Horizons - High School Program Manager

Position SummaryThe High School Program Manager leads the implementation and continuous improvement of a comprehensive, developmentally aligned high school program, in close collaboration with and under the supervision of the Executive Director.

Manage a coherent, grades 9-12 progression that builds skills, experiences, and postsecondary readinessManage and coordinate staff, coaches/mentors, and external partners to ensure a high-quality, aligned student experienceLead a coach/mentor model that ensures consistent student check-ins and strong family communicationOversee data collection and analysis to monitor student progress and inform continuous program improvement

Principal Duties & ResponsibilitiesStudent Success & Academic Monitoring

Track student progress (grades, attendance, engagement) using tools such as PowerSchoolProvide individualized advising on course selection, graduation requirements, and postsecondary planningSupport students in navigating high school systems and expectations

College & Career Readiness

Oversee PSAT/SAT/ACT preparation, campus visits, and application supportOversee FAFSA, financial aid, and scholarship workshops, including completion and submission supportPartner with college counselors and external organizations

Program Operations & Experiences

Manage program logistics, scheduling, and communicationCoordinate tutoring, coaching/mentoring, mental health support, and enrichment opportunitiesPlan and supervise experiential learning (college visits, service/volunteering, leadership experiences)

Partnerships & Family Engagement

Build and maintain relationships with schools, families, and community partnersEnsure consistent, proactive communication with familiesServe as a liaison between students, families, and Horizons SHU

Program ModelThe High School Program is grounded in a coaching-based model designed to help students and families develop, monitor, and refine individualized high school and postsecondary pathways aligned with each student's goals, strengths, interests, and aspirations. Coaches work directly with students and families, while the High School Program Manager provides oversight, coordination, and progress monitoring to ensure consistent, individualized support.

Key components of this work include:

Regular meetings with students and parents/caregivers to develop and review individualized high school and postsecondary pathway plansOngoing monitoring of academic performance, course selection, credit accumulation, and graduation progress

Support for student participation in extracurricular activities, leadership opportunities, certifications, internships, volunteer experiences, and work-based learning opportunitiesDevelopment of comprehensive student portfolios aligned with long-term goals and postsecondary aspirationsSystems for ongoing progress monitoring, accountability, and intervention planningAnnual pathway reviews, with additional meetings and supports provided as neededMaintenance of records related to academic progress, extracurricular involvement, certifications, employment experiences, leadership experiences, and student achievements

Data & Outcomes

Build systems to track academic progress, engagement, and postsecondary readinessMonitor key indicators, including grades, attendance, credit accumulation, and postsecondary milestonesUse data to inform continuous improvementEstablish/Monitor benchmarks to ensure students are on track for graduation and postsecondary successTrack and report on students' postsecondary outcomes, including college and trade school acceptances, enrollments, and commitmentsContribute to internal and external reporting (board, donors, Impact Report)Other duties as assigned.

Knowledge, Skills, Abilities & Other Attributes

Bachelor's degree required; Master's preferred (education, counseling, or social work)Experience working with high school students (education, youth development, or college access)Strong leadership, program management, and organizational skillsExperience with college readiness, FAFSA, Social-Emotional Learning (SEL), and mentoringExcellent communication and relationship-building skillsFamiliarity with Greater Bridgeport/Fairfield County high school systemCommitment to whole-child development

Unusual Working ConditionsThis position may require occasional evening or weekend work.