Automotive Service BDC Representative
Honda of Princeton – Princeton, NJ
Pay: $18.00–$20.00 per hour Honda of Princeton is seeking a professional, energetic, and customer-focused Service BDC Representative to join our growing team in Princeton, New Jersey. Located at 987 State Road in Princeton, Honda of Princeton has served the community for nearly 50 years and is recognized as a Honda President's Award-winning dealership. What You'll Do - Answer inbound service calls and online inquiries
- Schedule and confirm service appointments
- Follow up with customers regarding maintenance and service recommendations
- Maintain accurate customer records in the CRM system
- Assist with appointment reminders and customer retention efforts
- Work closely with service advisors and management to provide an exceptional customer experience
Qualifications - Previous BDC, call center, customer service, or automotive experience preferred
- Strong communication and phone skills
- Excellent organizational and multitasking abilities
- Computer proficiency and attention to detail
- Positive attitude and professional demeanor
- Ability to work in a fast-paced environment
Compensation & Benefits - $18.00–$20.00 per hour
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Supplemental Insurance Options
- 401(k) Retirement Plan
- Paid Training
- Career Advancement Opportunities
- Supportive Team Environment
Why Honda of Princeton? At Honda of Princeton, we pride ourselves on delivering exceptional customer service while creating a positive workplace where employees can grow and succeed. If you're passionate about helping customers and want to build a career with a respected dealership, we'd love to hear from you. Apply today and become part of the Honda of Princeton team!
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