Homeless Prevention Support Officer

North Yorkshire County Council

NY

JOB DETAILS
SALARY
$29,064–$31,537 Per Year
SKILLS
Communication Skills, Customer Relations, Customer Support/Service, Employee Benefits, Grocery Stores, Homeless Services, Loans, Needs Assessment, Presentation/Verbal Skills, Time Management, Writing Skills
LOCATION
NY
POSTED
10 days ago

Homeless Prevention Support Officer Salary: £29,064 - £31,537 per annum

Contract Type: Permanent

Hours/Working Pattern: Full Time

  • Salary: £29,064 - £31,537 per annum

Grade: G

Contract: Permanent

Hours: 37 hours per week

Location: Northallerton, North Yorkshire

 

Do you have experience in the housing, homelessness or support sector or do you have the personality and skills to support someone in their time of need? Are you looking for a role that is challenging but offers lots of job satisfaction?

 

As our Homelessness Prevention Support Officer, you will assist staff in the delivery of the housing options and advice service, developing support plans for each client's individually assessed support needs. You will provide tenancy support for clients in temporary and move on accommodation and will liaise with external agencies, client's families and carers as required.

 

What will you bring?

 

This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients with complex support needs.

 

You will also have:

 

  • Experience in good customer focus and building good relationships
  • Excellent communication skills both verbal and written
  • The ability to empower and enable clients to make informed choices
  • Be able to work under pressure and manage your time effectively
  • The desire to learn

We specifically want to know about you and your motivation for applying so please complete the supporting evidence section of the application form, giving details of what your motivation is for applying, what skills you can bring to the role, and how you meet the following criteria:

 

  • Good customer focus and building relationships.
  • Excellent communication skills.
  • Empowering people and/or clients to make informed choices.
  • Working under pressure.

What can we offer you?

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.

These include:

  • a local government pension scheme with 15.1% employer contribution
  • salary sacrifice schemes
  • employee discount benefits including shopping, supermarkets, gym discounts and more!
  • travel loans
  • Health Assured - confidential help and support for your wellbeing

Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits.

Ideally, we are looking for someone who has experience in housing, homelessness, or the support sector, although this is not essential as full training will be provided.

 

If you would like to learn more about our opportunity, we recommend contacting Jamie Simpson by email jamie.simpson@northyorks.gov.uk prior to applying.

 

Key Documents

Job Description

Total Rewards Brochure

Key Dates

Closing Date: 28th June 2026

Interview Date: w/c 6th July 2026 at Campus@Treadmills, Northallerton

Enhanced Level DBS Disclosure is required for appointment to this post.

 

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.

 

We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.

 

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

 

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

 

North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.

  • Job Type : Professional & Technical Salary Band : £20,000 - £30,000 Working Pattern : Full Time Town : Northallerton Job Category : Housing Contract Type : Permanent , " />

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Homeless Prevention Support Officer

Salary: £29,064 - £31,537 per annum

Grade: G

Contract: Permanent

Hours: 37 hours per week

Location: Northallerton, North Yorkshire

Do you have experience in the housing, homelessness or support sector or do you have the personality and skills to support someone in their time of need? Are you looking for a role that is challenging but offers lots of job satisfaction?

As our Homelessness Prevention Support Officer, you will assist staff in the delivery of the housing options and advice service, developing support plans for each client's individually assessed support needs. You will provide tenancy support for clients in temporary and move on accommodation and will liaise with external agencies, client's families and carers as required.

What will you bring?

This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients with complex support needs.

You will also have:

  • Experience in good customer focus and building good relationships
  • Excellent communication skills both verbal and written
  • The ability to empower and enable clients to make informed choices
  • Be able to work under pressure and manage your time effectively
  • The desire to learn

We specifically want to know about you and your motivation for applying so please complete the supporting evidence section of the application form, giving details of what your motivation is for applying, what skills you can bring to the role, and how you meet the following criteria:

  • Good customer focus and building relationships.
  • Excellent communication skills.
  • Empowering people and/or clients to make informed choices.
  • Working under pressure.

What can we offer you?

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.

These include:

  • a local government pension scheme with 15.1% employer contribution
  • salary sacrifice schemes
  • employee discount benefits including shopping, supermarkets, gym discounts and more!
  • travel loans
  • Health Assured - confidential help and support for your wellbeing

Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits.

Ideally, we are looking for someone who has experience in housing, homelessness, or the support sector, although this is not essential as full training will be provided.

If you would like to learn more about our opportunity, we recommend contacting Jamie Simpson by email jamie.simpson@northyorks.gov.uk prior to applying.

Key Documents

Job Description

Total Rewards Brochure

Key Dates

Closing Date: 28th June 2026

Interview Date: w/c 6th July 2026 at Campus@Treadmills, Northallerton

Enhanced Level DBS Disclosure is required for appointment to this post.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.

We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.

Apply now

Back to search results

Homeless Prevention Support Officer

Salary: £29,064 - £31,537 per annum

Posted: 12/06/2026

Closing date: 28/06/2026

Closing time: 23:59

Apply now

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About the Company

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North Yorkshire County Council