Affordable Housing, Behavioral Health, Calendar Management, Community and Social Services, Customer Acquisition, Customer Support/Service, Customer/Client Research, Dental Insurance, Develop and Maintain Customers, Documentation, Driver's License, Homeless Services, Laundry, Management of Information Systems/Technology (MIS), Purchasing/Procurement, Retirement Plan, Social Work, Telehealth, Vision Plan
Job Purpose:
- The Homeless Outreach Specialist will identify and build rapport with homeless individuals. Will assist clients in breaking the cycle of homelessness by moving from accessing, to linking to necessary social services, and rapidly obtaining permanent housing. Will provide individualized client support throughout by developing a service plan to address barriers, increase personal income, and become housing ready. The plan will identify areas in which clients need assistance to accomplish outlined goals and objectives (i.e. obtaining identification, accessing social services, scheduling appointments, applying for benefits).
Key Responsibilities:
- Perform program enrollment with the new clients at initial visit. Ensure they are oriented to drop-in center protocols and policies.
- Provide supportive services in a nonjudgmental manner.
- Provide information, referrals, linkages, and advocacy to assist clients in accessing services and resources.
- Oversee daily safety/cleanliness inspections of showers, laundry rooms, and common areas.
- Assist clients with procuring necessary documents and services such as identification card, birth certificate, social security income, disability income.
- Identify appropriate permanent housing options for clients such as subsidized housing, Section 8, and VASH, as well as permanent supportive housing, affordable and market rate housing, and other housing opportunities.
- Maintain client related data tracking systems including case notes and Homeless Management Information System (HMIS) entries.
- .Prepare case-related reports including outcomes, successes, and challenges.
- Generate client data for monthly reports.
- Maintain complete and accurate documentation of service objectives and outcomes as well as other services in accordance with federal, state and local guidelines.
Required Education:
- High School diploma or equivalent required
- Must receive SOAR certification with six (6) weeks of hire
Required Experience:
- Minimum of One (1) year experience in behavioral healthcare and/or one (1) year experience with the homeless population required
- Proven track record in outreach and engagement with vulnerable communities.
Driving Requirements:
- Must be Over the age of 21 required
- Minimum of 5-years driving experience required
- Possess a Valid FL Driver's license (within 30 days of hire if currently do not possess)
- Possess a continuously valid US Driver's license for the past three years, from date of issue required
- Safe Driving record required
LifeStream Benefits
- Health/Dental/Vision Insurance
- Short Term Disability
- Pension Plan
- 403(b)
- Paid Time Off (Over 4 weeks your 1st year!)
- Flexible Work Schedules
- Tuition Reimbursement Program
- Free Telehealth Services
- HRSA Loan Forgiveness Program
- And More!
Important Notice
As part of our hiring process and in compliance with Section 435.04, Florida Statutes, certain positions require a Level 2 background screening. Employment offers are contingent upon meeting applicable requirements. For more details on Level 2 background screening requirements, please visit: Florida Care Provider Background Screening Clearinghouse
LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.
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LifeStream Behavioral Center