Homeless Management Information System Analyst I*

Homeless Management Information System Analyst I*

Salary

$68,536.00 - $94,203.20 Annually

Location

Throughout San Bernardino County, CA

Job Type

Full-time

Job Number

26-01675OHS-01

Department

Office of Homeless Services

Opening Date

04/04/2026

Closing Date

4/17/2026 5:00 PM Pacific

• Description
• Benefits
• Questions

The Job

The Office of Homeless Services is recruiting for a Homeless Information Management System (HMIS) Analyst I* who develops, implements, and coordinates computer-based information systems and automated office functions within the department. The position primarily works with the Homeless Management Information System (HMIS), supporting the collection, management, and reporting of data related to homeless services. The role involves reviewing and assisting in the design of departmental data processing systems, making recommendations for changes to improve efficiency, and working with the Department of Information Services (DIS) to ensure system requirements are met. The position also includes conducting monthly Program Support Assessments (PSA) with assigned agencies to evaluate program performance and ensure compliance with service standards.

Duties may include but are not limited to:

• Conducts systems analyses for automating manual systems or designing new/improved systems, focusing on the needs of homeless services and data collection through HMIS.

• Assists in the design and implementation of departmental systems, including HMIS, within mini or microcomputers and Local/Wide Area Networks (LAN/WAN). Coordinates with DIS to define data processing needs and system requirements.

• Evaluates and recommends hardware/software purchases that meet departmental needs, especially related to HMIS or similar databases.

• Develops and codes application programs for departmental computers, modifies and installs packaged software, and creates utility programs for use in the departments systems.

• Assesses requests for centralized data processing services, particularly related to HMIS or related systems, and makes recommendations for system enhancements or modifications.

• Coordinates system development, modification, and implementation, including working with DIS or vendors to gather data elements, and ensuring proper system maintenance and support.

• Diagnoses problems with department computers or automated systems and provides training on the use of hardware and software, specifically for HMIS-related functions.

• Assists DIS with documentation, including technical descriptions and user manuals, and works to ensure proper understanding and use of HMIS or similar systems.

• Develops departmental procedures to maintain source data control and monitors computer operations to ensure the integrity of system outputs and performance.

• Conducts monthly Program Support Assessments (PSA) with assigned agencies to evaluate their program performance, provide feedback, and ensure they are meeting the required standards and compliance expectations.

• Official Job Title: Automated Systems Analyst I

For more information, refer to the Automated Systems Analyst I job description.

This excellent opportunity for career growth also offers a lucrative benefits package!

To review job-specific benefits, refer to:

Benefits by Occupational Unit (BbOU) Summary

Employee Benefits

County MOU - General Unit

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.

Travel: Travel throughout the county may be required. Employees will be required to make provision for transportation. Mileage reimbursement may be available.

Sponsorship: San Bernardino County is not able to consider candidates who will require Visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

Minimum Requirements

Candidates must meet one of the following options to qualify:

Option 1:

EDUCATION: Thirty (30) semester (45 quarter) units of completed coursework from an accredited college, university, or technical school in Information Technology, Business/Public Administration, or a closely related field - OR - completion of a Microsoft Certified Systems Engineer, or Microsoft Certified Fundamentals, Microsoft Certified Systems Administrator or Cisco Certified Network Administrator certificate or CompTIA certificate. Transcripts or certificate(s) MUST be submitted with the application.

• AND-

EXPERIENCE: Two (2) years of full-time equivalent professional or technical experience within the last five (5) years supporting and maintaining Microsoft servers, network infrastructure or other automated systems, including software applications, in a professionally administered network. Experience must include providing Homeless Management Information System (HMIS) technical support.

Option 2:

EXPERIENCE: Four (4) years of full-time equivalent professional or technical experience within the last five (5) years supporting and maintaining Microsoft servers, network infrastructure or other automated systems, including software applications, in a professionally administered network. Experience must include providing Homeless Management Information System (HMIS) technical support.

Notes:

• Coursework: Transcripts (unofficial are acceptable) MUST be submitted with the application if the applicant does not possess a completed associates degree (or higher) in Information Technology or Public/Business Administration for Option 1.
• Certificate: Certificate(s) must be submitted with the application for Option 1.
• International Coursework: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

Desired Qualifications

• Knowledge of HMIS or comparable homeless system databases is highly desirable.
• Experience with mini/microcomputers, Local/Wide Area Networks (LAN/WAN), and system design processes.
• Proficiency in programming languages and system development tools.
• Strong communication skills to effectively coordinate with department staff, external vendors, and partner agencies.
• Ability to provide technical assistance and training to department staff on hardware/software usage.

Selection Process

Application Procedure:

Complete and submit the online employment application and supplemental questionnaire by 5:00PM, Friday, April 17th, 2026.

Examination Procedure:

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed.

All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their email frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you require technical assistance, please review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Review the Veterans Preference policy for information and instructions to request Veterans Preference points.

Review the County Employment Process for more information.

Administrative Services Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits* for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

• Retirement benefits subject to change.

01

Instructions: The information provided on your application and in your responses to the following Supplemental Questionnaire will be used to determine if you meet the minimum requirements for this position, as well as in a competitive evaluation of qualifications. It is in your best interest to be as thorough as possible in your responses. Resumes will NOT be reviewed. Applicants will not be able to update their application materials or answers to the supplemental questionnaire once the application has been submitted. Note: Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.

• I have read and understand the above statement.

02

Qualifying Experience: Indicate which minimum requirement option you meet.

• Option 1: Thirty (30) semester (45 quarter) units of completed coursework from an accredited college, university, or technical school in Information Technology or Business/Public Administration or a closely related field -OR- completion of a Microsoft Certified Systems Engineer, or Microsoft Certified Fundamentals, Microsoft Certified Systems Administrator or Cisco Certified Network Administrator certificate or CompTIA certificate -AND- two (2) years of full-time equivalent professional or technical experience within the last five (5) years supporting and maintaining Microsoft servers, network infrastructure or other automated systems, including software applications, in a professionally administered network. Experience must include providing Homeless Management Information System (HMIS) technical support.
• Option 2: Four (4) years of full-time equivalent professional or technical experience within the last five (5) years supporting and maintaining Microsoft servers, network infrastructure or other automated systems, including software applications, in a professionally administered network. Experience must include providing Homeless Management Information System (HMIS) technical support.

03

Option 1 - Education: Indicate the field of study in which you have completed at least thirty (30) semester or forty-five (45) quarter units of college coursework in Information Technology, Business/Public Administration, or a closely related field. Notes: 1) Field of study (major) must also be indicated in the Education section of your application. 2) A copy of legible transcripts MUST be attached to your application if you do not possess a completed associates degree or higher in Information Technology or Public/Business Administration. If none, indicate "N/A."

04

Option 1 - Certificate: Indicate which of the following certificates you have completed. Check all that apply. Note: Certificate(s) MUST be attached to the application to be considered.

• Microsoft Certified Systems Engineer
• Microsoft Certified Fundamentals
• Microsoft Certified Systems Administrator
• Cisco Certified Network Administrator
• CompTIA certificate
• Other
• None of the above

05

Experience: Do you have at least two (2) years of full-time equivalent professional or technical experience within the last five (5) years supporting and maintaining Microsoft servers, network infrastructure or other automated systems, including software applications, in a professionally administered network?

• Yes
• No

06

Qualifying Experience: Describe your experience supporting and maintaining Microsoft servers, network infrastructure or other automated systems, including software applications, in a professionally administered network. Include your employer(s) and job title(s).

Experience must also be clearly detailed in the work experience section of the application.

If none, indicate "N/A."

07

HMIS Experience: Do you have experience providing Homeless Management Information System (HMIS) technical support?

• Yes
• No

08

HMIS Experience: Describe your experience providing Homeless Management Information System (HMIS) technical support. Include your employer(s) and job title(s).

Experience must also be clearly detailed in the work experience section of the application.

If none, indicate "N/A."

09

HMIS Experience: Indicate which HMIS platforms you have supported. Check all that apply.

• Clarity
• Clientrack
• Other
• None of the above

10

Technical Support: Indicate which of the following technical tasks you have experience with. Check all that apply.

Experience must also be clearly detailed in the work experience section of the application.

• Conducting system analysis and making recommendations for system enhancements or modifications
• Designing and implementing departmental systems within mini or microcomputers and Local/Wide Area Networks (LAN/WAN)
• Evaluating and recommending hardware/software purchases
• Developing and coding application programs
• Assisting with user manuals and providing training on the use of hardware and software
• Conducting assessments and analysis to evaluate system performance and compliance
• Providing system maintenance and support
• Modifying and installing packaged software
• None of the above

11

Technical Experience: Describe your experience with mini/microcomputers, Local/Wide Area Networks (LAN/WAN), and system design processes. Include your employer(s) and job title(s).

Experience must also be clearly detailed in the work experience section of your application.

If none, indicate "N/A."

12

Backend Programming: Describe your experience with back-end programming languages (e.g. Python, SQL) to support system set up, integration, automation, and trouble shooting. Include your employer(s) and job title(s).

Experience must also be clearly detailed in the work experience section of your application.

If none, indicate "N/A."

13

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above.

14

ATTENTION GMAIL USERS

We have become aware of an increase in Gmails spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. For detailed instructions, download the PDF file. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your www.governmentjobs.com (Neogov) account inbox. All notifications will appear there.

• I understand

15

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the work experience section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question

Employer San Bernardino County

Address 175 West Fifth Street, 1st Floor

San Bernardino, California, 92415-0440

Phone (909) 387-8304

TTY Users: 711

Website http://www.sbcounty.gov/jobs