HomeFront Product Owner

Build Your Future with Hyphen While Our Clients Build Homes with Your Support.

We Build a Trusted Homebuilder Network, Unifying the Construction Supply Chain.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This is a hands-on product ownership role, not a strategy-only seat. As Product Owner, you'll be the person closest to the product and the customers, making daily prioritization calls, managing a small cross-functional team, and ensuring HomeFront continues to solve real problems for homebuilders.

There are four parallel tracks to balance as the Product Owner:

• Growing the product - driving new customer acquisition, increasing platform adoption (DAU/MAU), and expanding HomeFront's market share among small to mid-sized home builders.
• Leading the product team - be an effective leader and hold the team accountable for expected outcomes
• Managing the platform modernization - managing the day-to-day execution of a major initiative to rewrite HomeFront as a browser-based web application built on .NET web services and Blazor.
• Championing AI across the product and team - identifying opportunities to embed AI-powered features into Homefront that deliver real value to builders, and leveraging AI tools and workflows to accelerate how the team works day-to-day.

The Management owns the strategic vision. Your job is to execute - own the backlog, run the day-to-day product and project management, and be the voice of the customer in every decision.

Responsibilities of the Product Owner:

• Own the HomeFront product suite end-to-end: roadmap execution, backlog prioritization, and release planning
• Drive new customer acquisition by ensuring the product delivers compelling value to small and mid-sized builders
• Manage a team of 5 (1 BA/ Scrum Master, 1 QA Engineer, 1 Senior Developer, 3 Junior Developers), with the team expected to grow over time
• Serve as the primary voice of the customer - gather feedback, identify pain points, and translate them into actionable product improvements
• Manage day-to-day project management of the ColdFusion-to-React/Node.js modernization effort with the internal development team
• Maintain and improve the legacy application while the new platform is built
• Develop and execute a roadmap of initiatives tied to measurable KPIs
• Work directly with customers to pursue continued understanding of builder workflows, business process demands and requirements, and utilization necessities
• Collaborate with the Director of Product on strategic direction while owning tactical execution
• Lead the planning of product release plans and set expectations for delivery of new functionalities
• Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
• Take responsibility to resolve concerns and problems (i.e., communication, trust and respect) within the team, department, and with customers
• Identify and prioritize AI-powered features that simplify builder workflows
• Use AI-driven tools and workflows in day-to-day work to accelerate product delivery, research, and decision-making

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty as described above satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required qualifications:

• Bachelor's degree in Business Administration, Management, or related field preferred, and 5+ years of product management experience in B2B SaaS
• Strong business acumen and understanding of business operations
• Solid understanding of ERP systems, accounting software, and how they integrate with operational platforms
• Comfort with business process workflows from transaction origination, the evolution of it, and how it flows through a system
• A bias toward execution through intimate involvement in the product to deliver quality work that drives customer utilization and reliance of the product
• Experience in a customer-facing -role with comfortability leading conversations with builders and translating their needs into product decisions
• Experience managing or working closely with small Agile development teams
• Ability to analyze business problems, develop practical solutions, and clearly communicate requirements to the scrum team.
• Ability to use qualitative and quantitative data to evaluate opportunities for determining what gets built and delivered to customers
• In-depth knowledge of Agile process and principles
• Experience driving user adoption and growth metrics (DAU/MAU)
• AI-first mindset by actively implementing and using AI tools (coding assistants, research tools, writing aids, automation) to multiply productivity for all team members
• Demonstrated ability to identify where AI can solve real user problems and translate that into shipped product features
• Treat all employees and customers with dignity, respect and courtesy

Preferred Qualifications:

• Exposure to the residential homebuilding industry or construction technology
• Familiarity .NET, Blazor, or legacy application modernization efforts
• Experience with AWS infrastructure and cloud-hosted application environments
• Experience shipping AI/ML-powered features in a SaaS product (chatbots, recommendation engines, predictive analytics, generative AI integrations)
• Familiarity with Sage Intacct, Sage 300 or QuickBooks Online/ Desktop accounting system integrations

PHYSICAL REQUIREMENTS

• Regular travel is required as necessary.