Home Lending Enterprise Retail Sales Manager

KeyCorp

Cleveland, OH

JOB DETAILS
SKILLS
Coaching, Communication Skills, Consumer Loans, Customer Experience, Enterprise Sales, Leadership, Loan Origination, Loans, Maintain Compliance, Market Development, Mortgage Lending, Quality Management, Real Estate, Retail Sales, Sales, Sales Management, Sales Pipeline, Service Delivery, Strategic Planning
LOCATION
Cleveland, OH
POSTED
2 days ago

The Retail Sales Manager (ERSM) oversees a team of 3-8 Mortgage Loan Originators, leading efforts to grow the home lending business through recruitment, coaching, and market development.
They build a high-performing sales culture focused on delivering exceptional service, achieving production goals, and maintaining high-quality loan originations.
The ERSM develops local strategies, manages pipelines, ensures compliance, and collaborates with internal partners to enhance client experience.
They originate mortgages, develop COIs, and maintain a personal book of business and industry knowledge.
Strong leadership, communication, and real estate market expertise are essential, along with proven sales success and management experience.
This role involves travel, in-office presence, and compliance with all policies.
Compensation includes commission and incentives.

About the Company

K

KeyCorp