Join a team that shares your calling
At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.
JOB TITLE: Supv-Home Health Clinical POSITION CODE: E2036
DEPARTMENT: Home Health FLSA STATUS: Exempt
REPORTS TO: Home Health and Hospice Clinical Manager
GENERAL DESCRIPTION
The Supervisor for Home Health manages employees to assure coordinated, interdisciplinary care to patients in their home setting. Participates in development of department policies, procedures, implements quality management plan and evaluates for compliance. Responsible for clinical standards including targeted QAPI outcomes. The Supervisor performs all duties in a manner that promotes team concepts and reflects MultiCare's Mission, Vision and Values.
PRINCIPAL ACCOUNTABILITIES
- Actively supports and incorporates the Mission and Core Values into daily activities. Treats all others with respect and demonstrates excellence, justice and compassion in daily work and relationships with others.
- Demonstrates services excellence and positive interpersonal relations in dealing with others, including patients, families. Caregivers, employees, all leadership, medical staff, volunteers and community members to assure positive relations are maximized.
- Develops individual objectives consistent with the MultiCare Health System's Patient Satisfaction, Outcomes and Publicly reported measures.
- Counsels and provides performance management to employees. Holds staff accountable for patient outcomes.
- Facilitates communication, coordination and problem solving with physicians, patients, families, staff and payors. Serves as a liaison to hospital, acute care managers and community agencies.
- Participates with the Home Health Manager and Director, Quality Manager, Education Coordinator and others in developing, evaluating and revising home care policies, procedures, standards, competencies, quality and risk management and objectives to assure they cover clinical operations and processes to meet industry standards and regulatory requirements.
- Supports coordination of admission between Home Health Access and Home Health Scheduler by daily oversight of staffing functions to provide service to those in our community.
- Oversees quality of documentation to assure all regulatory and quality measures are met.
- Age related competency for Pediatric, Adolescent, Adult and Geriatric patients.
- Oversees staff providing direction and guidance, and administering management functions within the provisions of MultiCare policies and standards and federal, state and local regulations.
- Adheres to MHS Attendance and Punctuality Policy and Procedure standards. Maintains reliable attendance.
- Contributes to the success of the organization by meeting organizational competency expectations and core values (Respect | Integrity | Stewardship | Excellence | Collaboration | Kindness), continuously learning, and by performing other duties as needed or assigned
LEADERSHIP COMPETENCIES
Personal Competencies
- Integrity
- Accountability
- Self-Development
Interpersonal Competencies
- Communication
- Collaboration
- Fostering Teamwork
- Developing Others
Organizational competencies
- Customer Focus
- Quality and Strategic Focus
- Financial and Operational Management
MINIMUM QUALIFICATIONS
KNOWLEDGE, SKILLS, & ABILITIES
- Knowledge of the principles of Home Health & Hospice in order to effectively analyze data and make decision
- Knowledge of Home Health clinical standards and practices, Medicare/Medicaid/ Joint Commission requirements, supervisory principles and practices
- Skill in directing the work and activities of staff with the ability to delegate effectively
- Skill in providing leadership and in the mentoring of staff
- Skill in time management and ability to meet deadlines
- Skill in creating high-performing teams
- Ability to establish a climate that achieves optimal performance levels
- Ability to establish and maintain a cohesive work team
- Ability to work independently and take initiative
- Ability to accept responsibility willingly
- Ability to communicate effectively
- Ability to set priorities and use good judgment
- Ability to be caring, sympathetic, calm, and able to work as part of a team
EDUCATION & EXPERIENCE
- Associates degree; Bachelors preferred
- Current RN License in the State of Washington
- Home health supervisory experience
- 2 years of clinical professional experience
- Current BLS (Basic Life Support for Health Care Provider) is required within 30 days of hire.
- Oasis Certification and EPIC experience preferred.
Position Summary
The Supervisor of Home Health Clinical is an excellent leadership opportunity overseeing consistent delivery of quality home health care and services. You will utilize independent clinical decision-making capacities every day while engaged in dynamic and ever-changing work projects.
Responsibilities
Requirements
About Deaconess Hospital
Founded in 1896, MultiCare Deaconess Hospital is a 388-bed acute-care hospital serving the greater Spokane region. Deaconess is home to a Level III Trauma Center, Certified Chest Pain Center, Primary Stroke Center, Maternal Fetal Medicine program and a Level III Neonatal Intensive Care Unit. It is the only hospital in the area with national accreditation in bariatric surgery. Deaconess provides high-quality inpatient, outpatient, surgical, diagnostic and emergency services.
About the Spokane Community
Spokane, in eastern Washington along the Spokane River and near the Selkirk Mountains, offers a vibrant city experience with endless access to outdoor adventure. Residents enjoy lakes, rivers, ski resorts, golf courses, wineries, and nearby national parks, combined with a thriving arts and culture scene. Spokane delivers the perfect balance of city living and Pacific Northwest recreation year-round.
Why MultiCare?
Rooted in the local community
Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
Growth and education
Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
Well-being and support
Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
Living our values
Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
Belonging for all
Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
Pacific Northwest lifestyle
Work and live where natural beauty, adventure and strong community connections are part of everyday life.
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $104,665.60 - $150,612.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or
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MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V